Life and Retirement Income Faculty Advisory Board

Frank is a self-motivated financial services professional with a successful track record in Product, Pricing, Strategy, and Distribution. He is a Life insurance advocate motivated to drive business change across the industry and globally. Frank has led teams of professionals towards business transformations in both Australia and Asia and has a successful track record of leading Group Insurance, Retail Insurance, Superannuation and Banking initiatives. 

Frank Crapis currently leads the TAL Group Life Product to develop propositions and product strategy across the Group Insurance arrangements. Previously Frank has led a Business Management team at Munich Re and a Product & Pricing team at CommInsure. Frank was also an active member of the ANZIIF Board.  

Ciaran Curley is the GM Customer Governance and Risk for AIA Australia

Amity McCarthy is the Head of Claims of Noble Oak.

In 2001 Kristine joined the Hannover Re team, one of the world’s leading global reinsurance groups.  Her responsibilities include business development, managing key client relationships and management of Hannover’s Group Risk Marketing team. Kristine also plays a key role in product development, systems development and is a member of Hannover’s Claim’s Review Committee and various working groups with the FSC. Kristine has over 20 years’ experience in the specialist group insurance market across the industry, master trust and corporate markets and before joining the Hannover Re team Kristine worked at Prudential, Colonial and CommInsure. 

Michael Paff has over 20 years’ experience in the financial services industry both in Australia and New Zealand. Michael is a Chartered Accountant with a Masters in Finance and in Management.

Michael joined Swiss Re in 2023 where he is Head of Client Markets and Product for ANZ. He has held several Executive roles in life insurance, advice, superannuation and distribution including with Resolution Life as Chief Customer Office ANZ, AMP as Managing Director AMP Financial Planning, Director Customer Strategy AMP and previously with ING Australia.

I am an Occupational and Environmental Physician, with 20 years’ clinical experience. Based in Sydney. Currently Chief Medical Officer at Munich Re (Australia). With previous roles as Chief Medical Officer at Zurich Financial Services, Macquarie Life, and MetLife (Australia). With previous reinsurance experience as Chief Medical Officer at SCOR Global Life (Australia). Trained as a Specialist Occupational Physician. 

I am experienced provider of organisational consulting services (with an interest in health risk assessment, disability assessment, and health and disability management) and independent medical assessment services. Broad insurance industry experience, working with large health insurers, worker’s compensation insurers, CTP insurers, and Life insurers. Broad general industry experience, working with employers and employees within Government (federal and state), large private organisations (Telstra, Qantas, Wesfarmers, Westpac), emergency services providers, transport organisations, primary industry, and the mining sector. 

Past roles include Consulting Adviser with Asteron(Suncorp), clinical director and member of the strategy and innovation team at Medibank Health Solutions, CMO at the National Broadband Network, and Director of Training with the Australian Faculty of Occupational and Environmental Medicine (AFOEM, NSW). Experience exploring the utilisation of artificial intelligence tools and health data to find health risks and better predict outcomes. 

Specialties: medicine, health care, risk assessment, risk management, complex case review, health strategy, health recruitment, health training and education, toxicology, business development, hazard assessment, health and productivity management, preventive health, injury management, return to work  

Robert Sorbello is a Fellow of the Actuaries Institute (Australia) and a senior leader across life and health insurance, with over 20 years of experience spanning pricing, product development, portfolio analytics, financial modelling and risk management.

Joining HCF in 2021, he currently leads health product strategy and delivery while also overseeing actuarial support for HCF Life, Flip, International and partnership businesses.

Previously, he led actuarial projects and group pricing activities at BT (Westpac Life) and spent nine years at global reinsurer Swiss Re in senior pricing and risk roles across Australia/New Zealand and Singapore.