With the flexibility to study where and when best suits, units are delivered online and are five (comprising four weeks of learning and one week of assessment per unit) or seven weeks long.
ANZIIF Skills Units can be taken as standalone short courses or, combined to attain a formal qualification, such as the Diploma of Insurance Broking. For more information, see our FAQs.
Students finishing their Life Insurance qualification through out 12-week traditional modules should refer to the Modules Assessment page.
Assessment Standards
ANZIIF uses a number of measures to ensure the highest assessment standards, including:
- engaging with employers to uphold the integrity of assessments and to ensure that examinations are conducted in a way that facilitates the desired outcome — a qualified, professional employee
- randomly drawing questions from a bank of questions so that no two exams are the same
- setting consistent time constraints so that regardless of where students sit the exam, time allowances for completing the exam are the same
- setting time allowances that are sufficient to complete the questions while not excessive in order to prevent prohibited reference materials being used during the examination
- using technology that enables the identification of any possible breaches in academic conduct.
Exam
The exam dates for each study period are published on the relevant academic calendars. The time allocation is approximately 90 minutes for five-week units and approximately 120 minutes for seven-week units. Once enrolled, students should refer to their Enrolment Confirmation for the specific timing allocation and requirements for their unit. The format consists of two parts. Exam Instructions are available in the online course.
- Part A: Multiple choice questions:
- effective November 2021, the pass mark is 70% to reflect higher industry standards.
- Part B: Application questions (complex multiple choice):
- all questions must be correctly answered in the three tries provided per question.
All exams are ‘open resource’ so students are able to refer to the online unit, any hard copy notes and search the internet.
View the video tutorial for Exam Part A or Exam Part B.
Completing an Exam at a Workplace
All exams are to be taken at the student’s place of work with an exam supervisor. A suitable supervisor is an independent and trusted person such as:
- human resources, training, or learning and development managers
- current qualified ANZIIF members
- a teacher, librarian or person working in the education field
- workplace managers to whom you do not directly report
Exam supervisors must be pre-approved by ANZIIF, and cannot be a current student, direct manager, direct colleague, or a friend or family member. Learn more about the responsibilities or download the Supervisor Declaration Form from the Exam Supervisor Guidelines page.
N.B: Students and their nominated exam supervisors will receive confirmation of the exam arrangement prior to the exam date. It is therefore important to ensure all contact details are correct and up to date.
It is strongly recommended that the exam be completed within our business hours so that we are able to assist should any issues arise. ANZIIF Customer Service is open Monday to Friday between 8:30am - 5pm AEST (or AEDST between October to April).
Students in China, Myanmar and Vietnam should contact Customer Service so that we can assist with your specific exam arrangement.
Exam Preparation
Weekly knowledge check questions are available to assist students in preparing for their exam. An online discussion forum is also available so students can ask study-related questions.
Materials allowed in the Exam
Students can access all online material in the applicable Skills Unit, and their own notes during the exam.
Case-Based Interactive Simulations
Case-based interactive simulations challenge students to apply the knowledge they have gained during the four-week course to real-world simulations that reflect situations that are commonly experienced by insurance professionals.
Students will come across various situations that require a decision to be made to continue through the simulation. Students are given a number of different options to choose from and, depending on their choices, will complete the simulation with either a positive or negative result. The aim is for students to navigate the simulation until they achieve the best overall outcome.
The assessment strategy centres around decision-making, because being able to make good decisions demonstrates that students have gained the knowledge, skills and behaviours that they require to be successful in their positions, organisations and careers. Students will also encounter the consequences of their less-than-ideal decisions, which is particularly important in areas where there is more than one correct answer.
The Simulation assessment will only become available after the exam has been completed. Once the exam is completed, students will have approximately one week (unlimited tries) to complete the Simulation.
Assessment Results
Assessment results will be available on the advertised result release date of the applicable study period.
Successful students will be posted an official Statement of Attainment two weeks after the study period ends. This statement will include:
- a list of the national competencies covered in the module, to assist students with credit into and recognition for further study
- Exam Part A mark out of 100%
- Exam Part B and the Simulation(s) grade ('Satisfactory' or 'Unsatisfactory')
- the overall module result according to the below table.
Grade Results Table
Grade for each assessment component (i.e. Exam, Assignment or Simulation)
| Result | Description |
| S | Satisfactory |
| U | Unsatisfactory |
| Z | Absent (Unsuccessful) |
Overall Grade
| Result | Description |
| J | Competency Achieved (Pass) |
| N | Competency Not Yet Achieved (Unsuccessful) |
| X | Recognition of Prior Learning (RPL) |
| W | Withdrawn |
Assessment Re-Enrolment
If you are unsuccessful in any component of your assessment, you have unlimited opportunities to re-enrol at a discounted fee to complete the Unit again. This discounted fee is available provided you re-enrol in a study period that commences within 6 months from your initial study period’s result release date.
If you are eligible to re-enrol, complete and return the Skills Unit Re Enrolment Form to the Customer Service Team.
General Assessment Information
The following is general assessment information.
For key assessment dates, visit the Academic Calendars page.
Special Consideration
If you are facing or have faced circumstances that have prevented you from completing an assessment, you are able to apply for special consideration. ANZIIF recognises that part-time distance education can sometimes be difficult and is supportive of students in difficult circumstances.
Find more information and learn how to apply for at Student Policies.
Reasonable Adjustment
This process is for students who wish to seek reasonable adjustments due to a disability or health condition which may impact their ability to complete an assessment. This policy does not cover adjustments to exam results.
Students are not required or obliged to disclose a disability or health condition; however, ANZIIF cannot make individual adjustments for students who do not disclose their disability or health condition.
Any disability or health condition disclosure will be treated confidentially in accordance with ANZIIF’s Privacy policy.
Find out more information and learn how to apply at Student Policies.
Academic Misconduct and Plagiarism
Academic misconduct is cheating, plagiarism (presenting someone’s words or ideas as if they are your own) or breaking other ANZIIF academic rules. ANZIIF takes academic misconduct very seriously and may penalise a student found guilty of academic misconduct or plagiarism.
ANZIIF’s Academic Misconduct Policy provides more information on types of offence, the determination process and appropriate penalties.