The Australian and New Zealand Institute of Insurance and Finance

D&O premiums are skyrocketing, in part due to an increasing focus on how companies manage their Envi

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Evolving ESG landscape drives D&O exposures

29 Nov 2021

3 min read

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In this webinar, you will hear from two cyber experts from Marsh — Nicole Pallavicini, Managing Prin

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ANZIIF Webinar - Cyber Capacity and Claims

29 Nov 2021

0 min read

AIA New Zealand’s Doune Connett is 2021 Lifetime Achiever, while FMG’s Stephen Cantwell was named Yo

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ANZIIF New Zealand awards recognise Doune Connett and Stephen Cantwell

28 Nov 2021

6 min read

Youi Senior Legal Counsel Gerard Patterson contributed his expertise to the latest ANZIIF short cour

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New ANZIIF course brings clarity to cash settlement obligation

24 Nov 2021

2 min read

IAG Flood Analyst Michaela Dolk was one of two runners up in the 2021 Aon Scholarship. The topic of

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Scholarship runner up Michaela Dolk explores re/insurance transformation

22 Nov 2021

8 min read

The ICA’s climate action committee chair is advocating for a national construction code that conside

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Climate inaction will impact claims says Suncorp's Kate Lyons

21 Nov 2021

4 min read

According to the ASEAN Insurance Pulse 2021, published by Malaysian Re, flooding is the most costly

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ASEAN Insurance Pulse 2021

18 Nov 2021

10 min read

Choosing the right insurance technology can be bewildering. There is an amazing array of different s

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Through the portal to great customer service

18 Nov 2021

2 min read

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Insurers have adopted a ‘watch-and-see’ approach on whether to include vaccination status in underwr

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How will COVID vaccination status change premiums?

17 Nov 2021

4 min read

Insurance veteran Wayne Goodall feels honoured to have won the ANZIIF Lifetime Achiever award and im

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Lifetime Achiever Award winner Wayne Goodall pays it forward

15 Nov 2021

6 min read

If your business is still unsure how to approach insurance digitsation, get cutting edge strategies

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Best practice approaches to becoming a digital insurer

14 Nov 2021

4 min read

The last few decades have seen significant changes to the general insurance sector.

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The rise of the digital insurer

11 Nov 2021

2 min read

AIG Australia’s junior legal counsel is creating opportunities for connection among the insurance in

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Emerging talent — Donna Walker Award-winner Shannen de la Motte

10 Nov 2021

3 min read

QBE Australia Pacific’s first female CEO, Sue Houghton has taken on the top job at a time of great c

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QBE's Sue Houghton targets sustainable success

9 Nov 2021

4 min read

Read the latest issue of the Journal, previous issues and subscribe to ensure you receive the journa

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Journal Directory

8 Nov 2021

0 min read

Aon Catastrophe Analyst Chris Swann was one of two runners up in the 2021 Aon Scholarship. The topic

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Aon's Chris Swann is a 2021 Aon Scholarship runner up

8 Nov 2021

8 min read

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After a major victory for insurers, the second of Australia’s business interruption test cases is se

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Business Interruption test case set for appeal in Federal Court

3 Nov 2021

4 min read

John Allison Award-winner David Ford says he wasn’t the ‘most technically experienced’ person at thi

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Chubb's David Ford wins John Allison Award at RISC 2021

3 Nov 2021

3 min read

Customers are more open than ever before to allowing their data to be used for creating tailored exp

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Deliver the personalised experiences that customers want

2 Nov 2021

5 min read

Premium

Insurers are using early intervention, employer collaboration and data-enabled risk mitigation to im

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Addressing challenges in the mental illness claims process

2 Nov 2021

4 min read

When things go wrong, or you feel like you’re in trouble, it’s human nature to turn to the people yo

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How to manage a conflict of interest for brokers

1 Nov 2021

5 min read

Premium

Insurtech Australia's new CEO Simone Dossetor is taking a leading role in the emerging insurance tec

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Simone Dossetor plans Insurtech Australia's next phase of growth

30 Oct 2021

4 min read

AIA Australia and New Zealand CEO and Managing Director, Damien Mu can’t wait to get back to the off

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AIA CEO Damien Mu named Insurance Leader of the Year

29 Oct 2021

3 min read

IPAR Rehabilitation’s executive general manager Jo Broomhall is empowering others to take an active

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Joint Donna Walker Award for Inspiring leadership — Jo Broomhall

26 Oct 2021

3 min read

Swiss Re Risk Engineer Adi Mehta has won the 2021 Aon Scholarship for his essay on the topic of ‘205

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Swiss Re’s Adi Mehta wins the 2021 Aon Scholarship

22 Oct 2021

8 min read

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Traditional underwriting practices can exhibit prejudice towards people with a history of mental hea

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Changing minds part 1 — removing bias in underwriting mental health conditions

21 Oct 2021

3 min read

Hoa Bui, Managing Director, Bui Advisory and Non Executive Director, AIA Health was recognised for i

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Joint Allianz Donna Walker Award for Inspiring Leadership goes to Hoa Bui

21 Oct 2021

3 min read

Premium

How do Asian countries differ in their approaches to diversity and inclusion? Industry leaders came

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Perspectives on diversity and inclusion from Asia Pacific

19 Oct 2021

5 min read

In Australia, build-to-rent properties are a growing trend with a market gap to be filled by insurer

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The rise of build-to-rent properties an opportunity for insurers

18 Oct 2021

2 min read

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Coverpay is a new platform set to shake up the Australian general insurance sector with a novel paym

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Coverpay spearheads buy-now-pay-later insurance in Australia

14 Oct 2021

5 min read

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NIBA’s CEO Dallas Booth may be retiring, but there are still plenty of appointments in his calendar.

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Industry work won't stop after retirement for Dallas Booth

12 Oct 2021

3 min read

From ageing populations and medical advancements to low interest rates and rising regulation, there

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The emerging risks threatening life insurance

10 Oct 2021

0 min read

0.25 CIP Points

Sports concussions: how can insurers get ahead of the game?

10 Oct 2021

0 min read

As the new CEO of Allianz Partners Australia, Chris McHugh is gearing up to manage the immediate cha

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Allianz Australia CEO Chris McHugh on looking forward

9 Oct 2021

0 min read

Insurers are preparing for sweeping changes, higher premiums and increased compliance requirements b

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Aged care royal commission: impact on insurance industry

9 Oct 2021

0 min read

A breadth of experience has equipped Swiss Re’s Aisyah Muhammad Fuad to navigate the challenges of a

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Swiss Re's Aisyah Fuad: 'You cannot be what you cannot imagine'

9 Oct 2021

0 min read

While the world was in lockdown, cybercriminals were hard at work, finding more efficient ways to ex

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Cybercrime: a growing business during COVID-19

9 Oct 2021

0 min read

The thriving economy of gig workers is delivering new opportunities — and new challenges — for insur

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Insurance for the gig economy

9 Oct 2021

0 min read

Natural disasters are on the rise in Asia Pacific, making insurance unaffordable in some areas. Here

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Insurance affordability: what role do reinsurers play?

9 Oct 2021

0 min read

As countries strive to become carbon-neutral, investment in renewable energy is growing, exposing in

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Rise in renewable energy brings new insurance risks

9 Oct 2021

0 min read

SME clients are increasingly getting involved in their insurance choices, despite the risks posed by

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Rethinking insurance broking for SMEs

9 Oct 2021

0 min read

As technology and work practices continue to transform the insurance industry, effective leaders wil

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Five skills for insurance leaders of the future

9 Oct 2021

0 min read

With COVID-19 continuing to wreak havoc on global supply chains, we look at how some insurers are pr

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How insurance can shore up the supply chain

9 Oct 2021

0 min read

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Updates to the 2020 Code came into effect on 5 October to align with ASIC’s regulatory guide on inte

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Latest updates sharpen GI Code of Practice's customer focus

7 Oct 2021

4 min read

How much did you learn from Issue 2 of the ANZIIF Journal? Take the ANZIIF Journal quiz to find out.

0 CIP Points

ANZIIF QUIZ: October 2021

7 Oct 2021

0 min read

There’s no doubt construction liability insurance can be tough to navigate with many insurers drawin

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Construction liability — proceed with caution

6 Oct 2021

4 min read

Australia and New Zealand are experiencing higher temperatures, more extreme droughts, longer fire s

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How to evaluate the impact of climate change on your balance sheet

4 Oct 2021

5 min read

Premium

Demand for political risk insurance is on the rise, driven by increasing global unrest and the econo

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Geopolitical uncertainty sparks a rise in political risk insurance

1 Oct 2021

4 min read

Premium

As New South Wales rolls out reforms in the construction industry, the state is considering whether

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NSW weighs up an Australian first decennial liability insurance

30 Sep 2021

3 min read

The recent pace of technological change has left many insurance businesses scrambling to keep up. At

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How to create a race winning insurance business with technology

29 Sep 2021

3 min read

Rifhat Jangir, Advanced Buildings Chief Client Officer, has a passion for meeting people and ensurin

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Advanced Buildings thrives on new ideas and improvement

27 Sep 2021

3 min read

With cybercrime increasing in frequency and severity across the globe, insurers are seeing a spike i

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Risk mitigation on the agenda as insurers see a spike in cyber claims

27 Sep 2021

4 min read

InsurTech is one of the most exciting emerging insurance sub sectors, especially for investors. In Q

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How InsurTech Is Shaping The APAC Insurance Market

23 Sep 2021

8 min read

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Could a government-backed reinsurance scheme kick-start a live events sector devastated by ongoing C

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Australia considers UK event reinsurance scheme

22 Sep 2021

3 min read

Premium

The phase out of thermal coal exposure in the insurance industry and banking was the subject of a re

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Self insurance on the cards for the thermal coal industry

22 Sep 2021

4 min read

ANZIIF has announced the finalists of the 2021 Insurance Industry Awards in Australia and New Zealan

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ANZIIF announces Australian and New Zealand Awards finalists

21 Sep 2021

3 min read

Premium

Tune in to this recorded webinar to hear from Glenn Ross, CEO of MECON Insurance, who draws on over

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ANZIIF Webinar - Impact of NSW Legislation Changes to Builder Clients

21 Sep 2021

0 min read

Vuong Thi Minh An, Head of Aon Reinsurance Solutions in Vietnam, is proud to have been the division’

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The essence of true leadership

20 Sep 2021

4 min read

Innovation is high on the agenda for ANZIIF’s Women in Insurance Panel, which brings together indust

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Celebrating women in insurance

20 Sep 2021

4 min read

In today’s data rich environment, everyone knows there is value in data and analytics. The trick is

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Delivering the virtuous circle of underwriting and claims

17 Sep 2021

3 min read

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In this recorded webinar, you will hear from Adam Berryman, Specialist, Enterprise Risk Management a

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ANZIIF Webinar - Business Resilience

15 Sep 2021

0 min read

Global automotive remarketing company Manheim has a 60-year history of relationships in the insuranc

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Manheim makes a clever science of vehicle remarketing

14 Sep 2021

5 min read

Angela Kelly, former CEO of the Singapore arm of Lloyd’s of London, is currently Chief Insurance Off

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VMIAs Angela Kelly to speak on ANZIIFs Women in Insurance Panel

10 Sep 2021

4 min read

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Australia is the second most litigious country in the world, with individuals and businesses struggl

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Legal expense insurance provides access to justice

9 Sep 2021

4 min read

Premium

Several regulatory reforms are set to take effect this October but two in particular are expected to

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Add on insurance and anti hawking reforms to commence in October

9 Sep 2021

4 min read

In another head-spinning but generally improved FY2021 for insurers, the issues are big and nuanced

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Taylor Fry Releases Its 2021 Radar Insurance Market Overview

9 Sep 2021

0 min read

Mrs Yolanda Widjaja, Chief Sales Officer for PT Sompo Insurance Indonesia, is applying her expertise

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Through the eye of finance Yolanda Widjaja

7 Sep 2021

3 min read

Premium

Victorian regional cannery SPC recently became the first Australian company to mandate the COVID-19

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Jabs for Jobs the liability issues of compulsory vaccination

3 Sep 2021

3 min read

In a digital world, customers expect fast, personalised service across all channels and insurers nee

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Creating a digital claims experience is urgent

1 Sep 2021

3 min read

Premium

Tune in to this recorded webinar for a conversation between Salesforce, Bain & Company and RACV to l

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ANZIIF Webinar - The Future of Customer Experience in Insurance

31 Aug 2021

0 min read

As insurers implement changes in response to the banking royal commission, customer service teams ar

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How the Hayne report changed insurance customer service

30 Aug 2021

0 min read

These communication strategies underscore the importance of proactive dialogue with clients, especia

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5 ways for brokers to communicate better during renewals

30 Aug 2021

0 min read

In the wake of COVID-19, insurers took steps to manage a ‘new normal’ – working from home – and the

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How to stay connected while remote working

30 Aug 2021

0 min read

COVID-19 caused widespread job losses and underemployment, putting insurance claims teams to the tes

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Financial hardship: insurers relief efforts

30 Aug 2021

0 min read

The race to vaccinate the world’s population against COVID-19 opens the door to new risks. Can the i

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Insurance risks of COVID-19 vaccines

30 Aug 2021

0 min read

Resolution Life Australasia CEO Megan Beer says we can learn a lot about making life insurance more

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Megan Beer: protecting human spirit

30 Aug 2021

0 min read

Reinsurers can play a vital role in helping to ensure that insurability against climate-related risk

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Reinsuring climate change risks

30 Aug 2021

0 min read

A recent case involving Youi has significant lessons about what constitutes a breach of the duty of

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The duty of good faith in insurance

30 Aug 2021

0 min read

Life insurance in Asia Pacific has long been dominated by the agency and bancassurance distribution

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Life insurance distribution across Asia Pacific

30 Aug 2021

0 min read

We’ve been hearing a lot about open insurance and while it is still early days, Asia’s top insurers

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Open insurance: everything you need to know

30 Aug 2021

0 min read

Customers can look forward to fairer and more timely complaints handling following new regulatory re

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Insurance complaints handling: the new rules

30 Aug 2021

0 min read

Resilience has come into sharp focus since COVID-19 swept the globe, but what does resilience really

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The business of resilience

27 Aug 2021

3 min read

Hong Kong’s government is working to attract foreign direct investment from entrepreneurs, SMEs and

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InvestHK sets its sights on the Australian insurance market

26 Aug 2021

3 min read

Premium

We may not be missing the doctor’s waiting room, but the exponential growth of telehealth holds plen

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The rise of telehealth and its implications for insurers

26 Aug 2021

5 min read

Premium

Is Artificial Intelligence (AI) what it’s cracked up to be? What is AI anyway, and how is it differe

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ANZIIF Webinar - Artificial Intelligence and the Future of Insurance

26 Aug 2021

0 min read

Premium

Automation and artificial intelligence (AI) have been utilised by a variety of industries for some t

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Automation and Artificial Intelligence in Medical Underwriting

25 Aug 2021

3 min read

We know resilience plays a crucial role in helping employees to navigate change, be productive and s

0.25 CIP Points

How to develop resilience in the face of change part two

24 Aug 2021

3 min read

Premium

Pandemics simply are not insurable risks; they are too widespread, too severe and too unpredictable

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2020 ICNZ Scholarship Winning Essay tackles pandemic coverage

20 Aug 2021

10 min read

As the insurance industry undergoes a period of profound transformation, resilience might just be th

0.25 CIP Points

How to develop resilience in the face of change part one

18 Aug 2021

3 min read

Marsh’s Daniel Heikell says entering the ANZIIF’s 2019 Aon Scholarship was a great way to show his e

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Everything to gain from an Aon Scholarship says 2019 winner Daniel Heikell

12 Aug 2021

4 min read

Premium

Aluminium composite panels containing dangerous levels of polyethylene have been banned, but why are

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Insurers asked to rethink blanket cladding exclusions

12 Aug 2021

3 min read

Premium

The biggest merger in the history of insurance broking and risk management might have fallen through

0.25 CIP Points

Deal or no deal why insurance MA is set to rise

11 Aug 2021

3 min read

Premium

Would you like to test your knowledge of key reinsurance terms? In this activity you will match 20 k

0.5 CIP Points

Reinsurance Terminology Quiz

11 Aug 2021

0 min read

Premium

Global intelligence professional Brett Peppler is working to strengthen the risk system by connectin

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Leading the charge on global risk intelligence Brett Peppler

10 Aug 2021

6 min read

It’s been a transformative time for the financial services industry and now, more than ever, its dri

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The future of financial services rests on digital transformation insights new research confirms

9 Aug 2021

5 min read

James Beedle, who holds two CEO titles at PartnerRe has always been a forward planner and as a leade

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Partner Re dual CEO James Beedle is RISC 2021 Keynote

6 Aug 2021

4 min read

Innately passionate about customers, Kenyan insurance professional Julie Gaitho-Gitau is motivated b

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African market primed for growth says Kenyan professional Julie Gaitho Gitau

5 Aug 2021

3 min read

Premium

Dr Rob Newman, CEO of location intelligence company Nearmap, is a successful technology entrepreneur

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Customer obsessed Nearmaps Rob Newman

3 Aug 2021

3 min read

ANZIIF is proud to launch the Allianz Donna Walker Awards, as part of its 2021 Year of the Insurance

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ANZIIF Donna Walker Award honours an extraordinary professional

30 Jul 2021

5 min read

Premium

Vrisha Bhagat, a senior claims consultant at CHU, and Dolores Bartolomeu, team manager — CCI / Life,

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Meet the Making a Difference awards Finalists

30 Jul 2021

3 min read

Premium

As cryptocurrencies become mainstream — and governments around the world consider launching their ow

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The evolving market for crypto insurance

29 Jul 2021

3 min read

MLC Life Insurance Head of Retail Products Frank Crapis is a life insurance advocate with an experti

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Bringing transformation to Group Life Insurance Frank Crapis

28 Jul 2021

4 min read

Berkley Re’s Sally Nickerson attended ANZIIF’s Reinsurance International Study Course (RISC) in 2015

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Inspiring the next generation RISC Syndicate Advisor Sally Nickerson

23 Jul 2021

3 min read

Premium

The ultra-large container ship Ever Given, which blocked the Suez Canal for six days in March, has f

0.25 CIP Points

Suez Canal blockage fallout continues for insurers after ships release

22 Jul 2021

3 min read

For QBE’s Mowen Lee, winning the 2018 Aon Scholarship gave him the chance to travel to three differe

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Aon scholarship is worth every bit of effort 2018 winner tells

21 Jul 2021

4 min read

Akarana Chambers barrister Stuart Ryan inherited a love of the land from his parents, which he appli

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New Zealands Resources Management Act review creates new liability concerns

15 Jul 2021

3 min read

Premium

As a mouse plague continues to cause misery across regional New South Wales and Queensland, many far

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NSW mouse plague confounds insureds

15 Jul 2021

3 min read

How much did you learn about the latest developments in insurance over the last quarter? Take the AN

0 CIP Points

ANZIIF QUIZ: July 2021

14 Jul 2021

0 min read

Sedgwick’s Daniel Sirone will tell this year’s Rising Stars in Insurance Seminar that his most recen

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Paying it forward Sedgwicks Daniel Sirone

13 Jul 2021

3 min read

Premium

As businesses raced to digitise their processes and deploy a remote workforce in response to the pan

0.25 CIP Points

The rising value of intangible assets and why insurance matters

12 Jul 2021

3 min read

Dispute resolution is a common challenge for insurers, but according to New Zealand barrister and co

0.25 CIP Points

The value of mediation in liability claims

9 Jul 2021

4 min read

The requirement to rapidly disperse the workforce in early 2020 created many workflow management cha

0.25 CIP Points

The Effects of COVID on Internal technology Systems

7 Jul 2021

3 min read

There’s a lot happening in the market, with a range of new risks emerging, premiums hardening and so

0.25 CIP Points

Emerging risks in general liability for 2021

2 Jul 2021

4 min read

QBE’s Morgana Waters is exploring the new expectations of leadership and what career development pla

0.25 CIP Points

An alternative view QBEs Morgana Waters

1 Jul 2021

4 min read

MECON Insurance CEO Glenn Ross will lead an ANZIIF webinar about recent changes to NSW’s constructio

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New legislation in NSW aims to boost construction industry

1 Jul 2021

3 min read

The High Court of Australia has denied special leave to appeal the decision of the New South Wales S

0.25 CIP Points

High Court clears the air on Quarantine Act 1908 exclusions

30 Jun 2021

3 min read

Premium

How is privacy protected in the age of Big Data? This is a question posed in the current Privacy Act

0.25 CIP Points

Review considers changes to the Privacy Act

28 Jun 2021

3 min read

Premium

Tune in to this free webinar to to learn more about how insurers are optimising their operations and

0.75 CIP Points

ANZIIF Webinar - Meet your customers expectations by optimising operations

28 Jun 2021

0 min read

It’s important to understand the difference between true sub-contractors and other third parties. Ar

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How to know when a third party is a True Subcontractor

24 Jun 2021

3 min read

Premium

Despite initial misgivings about going back to study, IAG New Zealand’s Rubaiyat Sharafee realised h

0.25 CIP Points

2021 Academic achiever Rubaiyat Sharafee

23 Jun 2021

4 min read

Premium

Would you like to learn more about the capital dynamics and drivers in the insurance market? This ac

1 CIP Points

Being a Trusted Risk Advisor

23 Jun 2021

0 min read

Premium

Are you familiar with Virtual Risk Assessments (VRA)? In the current environment, a new approach is

1 CIP Points

Virtual Risk Assessment

23 Jun 2021

0 min read

Achieving outstanding customer service outcomes amid last year’s pandemic and the sudden shift to re

0.25 CIP Points

ProRisk Claims named inaugural Most Valuable Team for 2021

21 Jun 2021

3 min read

IPAR Team Leader, Vocational Services Rachael Crick is the inaugural winner of the ANZIIF 2021 Makin

0.25 CIP Points

Thinking creatively IPARS Rachael Crick

21 Jun 2021

3 min read

Premium

The Australian government is probing insurers, superannuation funds and banks to understand how thei

0.25 CIP Points

Insurers climate policies in the spotlight in resources sector inquiry

18 Jun 2021

4 min read

Premium

Tune in to this recorded webinar to hear from our panel as they discuss the issues arising from the

0.75 CIP Points

ANZIIF Webinar - Business Interruption Test Cases and COVID 19

18 Jun 2021

0 min read

Premium

0.25 CIP Points

Whats next for the DO and PI markets

17 Jun 2021

5 min read

The inaugural winner of ANZIIF’s Making a Difference Award—Underwriting is Flex Insurance Senior Und

0.25 CIP Points

Taking time to share knowledge Lillian Zhou

16 Jun 2021

3 min read

Premium

Think you know general insurance? Test your knowledge by matching each term to its definition. Can y

0.5 CIP Points

General Insurance Terminology Quiz

16 Jun 2021

0 min read

Innovation Group Managing Director, Drew Schnehage believes the insurance industry needs more people

0.25 CIP Points

Striving for authentic leadership Drew Schnehage

15 Jun 2021

5 min read

Premium

With a steady increase in search traffic over the last 12 months, ‘sustainable finance’ currently yi

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Sustainable finance movement gains traction

11 Jun 2021

4 min read

Ever considered the difference between a product withdrawal and a product recall? They sound similar

0.25 CIP Points

Is it a product recall or withdrawal

10 Jun 2021

3 min read

Premium

Sedgwick’s Rodney Milford recently joined a panel of insurance experts in an ANZIIF webinar on the t

0.25 CIP Points

Industry shares Business Interruption claims learnings

9 Jun 2021

5 min read

In a partnership with Microsoft, Swiss Re is building ‘risk digital twins’ — a virtual world supplie

0.25 CIP Points

How twins can help you develop a digital sixth sense

4 Jun 2021

4 min read

Premium

The frequency and sophistication of cybercrime has been on the rise since the start of the pandemic.

0.25 CIP Points

Cyber claims evolve in the time of COVID 19

3 Jun 2021

4 min read

The occurrence of extreme climate-related catastrophe events such as the recent record-breaking wild

0.25 CIP Points

Taking charge of climate change risk

3 Jun 2021

3 min read

Sports concussion claims are sitting high on the agenda of insurers likely to be impacted by them. T

0.25 CIP Points

Sport Liability and Concussion — Legalign Global Update

3 Jun 2021

0 min read

Premium

ANZIIF 2020 Regional Student of the Year in New Zealand Holly Oberg, of NZI believes people working

0.25 CIP Points

2020 Academic achiever Holly Oberg

2 Jun 2021

3 min read

Why is AI such a buzz word right now, and does it deserve the attention it’s getting? At an upcoming

0.25 CIP Points

AI Is it all its cracked up to be

2 Jun 2021

3 min read

Premium

As New Zealand pushes forward on its ambitious pledge to achieve carbon neutrality by 2050, we joine

0.25 CIP Points

Climate risk in the spotlight in New Zealand

1 Jun 2021

3 min read

Premium

Diversity is on the agenda at many workplaces and insurance companies are no exception. While there

0.25 CIP Points

View from the top senior women in insurance

28 May 2021

3 min read

Claims handling now requires an Australian financial services license under the new Financial Sector

0.25 CIP Points

Claims handling as a financial service: are you prepared?

27 May 2021

0 min read

After a difficult 2020 riddled with uncertainty around COVID-19, reinsurance brokers report a calmer

0.25 CIP Points

Reinsurance broking in a hard market

27 May 2021

0 min read

After a challenging year in 2020, new Suncorp New Zealand CEO Jimmy Higgins sees upcoming regulatory

0.25 CIP Points

Suncorp NZ’s Jimmy Higgins on being good in a crisis

27 May 2021

0 min read

Prioritising diversity and inclusion has widespread benefits for businesses and employees alike – an

0.25 CIP Points

Diversity and inclusion: the business case for a fair go

27 May 2021

0 min read

After joining his father’s emergency property restoration company 10 years ago, Sonny Saini has now

0.25 CIP Points

Excel Group’s Sonny Saini on the drive to succeed

27 May 2021

0 min read

Claims departments in Australia have been coming to grips with a host of changes in policy wordings

0.25 CIP Points

Unfair contract terms: changing the claims game

27 May 2021

0 min read

Despite COVID-19, the insurance jobs market in the Asia Pacific is looking bright – and even brighte

0.25 CIP Points

Insurance jobs outlook for 2021

27 May 2021

0 min read

Kimberley Jonsson’s first ‘real job’ involved sorting the mail and answering the phones at CHU. Sixt

0.25 CIP Points

CHU’s Kimberley Jonsson on why she’s aiming for the strata-sphere

27 May 2021

0 min read

While New Zealand managed to get its Fair Insurance Code up and running in April 2020, progress on A

0.25 CIP Points

Insurance industry codes of practice - where are we now?

27 May 2021

0 min read

Premium

From developing an educational climate change scenario for youth in the iconic online game Minecraft

0.25 CIP Points

New products show Insurers thinking outside the box

21 May 2021

3 min read

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Shane Burdack ANZIIF (Senior Associate) CIP, senior underwriting consultant — Swiss Re Australia and

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At wits end underwriting mental health conditions for morbidity cover

20 May 2021

11 min read

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Each year, ANZIIF presents academic achievement awards to recognise and celebrate student excellence

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ANZIIF Student of the Year Bianca Parussolo

20 May 2021

3 min read

How much did you learn about the latest developments in insurance over the last quarter? Take the AN

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ANZIIF QUIZ: May 2021

19 May 2021

0 min read

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Technology and design innovations are providing new ways of assessing and reducing the risk of indus

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New technologies in the fight against fire risk

17 May 2021

3 min read

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Project-based insurance policies are still rare in Australia and New Zealand although they’re the go

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Victoria puts project based insurance policies on the table for construction

14 May 2021

3 min read

In this whitepaper, Clyde & Co’s insurance specialists across Australia pool their collective insigh

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Key trends in Australian insurance - Clyde Co

14 May 2021

0 min read

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Everyone knows the concept of risk is at the core of every insurance-related company. As long as the

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Why its important for insurance firms to blog

7 May 2021

3 min read

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The locally owned life insurance industry is gearing up for some tough conversations with APRA about

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APRA seeks enhanced oversight of foreign reinsurers in the life market

6 May 2021

3 min read

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New ground-breaking legislation in New Zealand puts climate change front and centre for the financia

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Insurers welcome mandatory climate change reporting in New Zealand

6 May 2021

3 min read

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According to VMIA CEO Andrew Davies, the only certainty for the insurance sector is that it will be

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A next generation leader Andrew Davies

5 May 2021

3 min read

Inspired by a character in Hamlet, Alistair Steel and his business partner Stuart Guthrie founded Po

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To thine own self be true Polonius

5 May 2021

3 min read

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Floods are highly destructive weather phenomena requiring better preparation and management. In Aust

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Case Study Floodmapp predictions bring improved flood management

4 May 2021

3 min read

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Global broking business Brokerslink recently appointed Au Quang Hien to its role of regional manager

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A network of conversations Au Quang Hien

4 May 2021

3 min read

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The insurance industry has long had an image problem when it comes to attracting new talent. However

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Graduate programs create the future of insurance

30 Apr 2021

3 min read

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COVID disrupted our way of working with one another, shifting corporate culture and emphasising the

0.75 CIP Points

ANZIIF Webinar - Reaching Customers in a Digital Age

30 Apr 2021

0 min read

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After two consecutive years without change, SuperFriend research shows that the pandemic has nudged

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Insurance industry improves its game in the workplace

22 Apr 2021

3 min read

To kick off the Year of the Insurance Professional, industry leaders share what professionalism mean

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Three Industry leaders tell what professionalism means to them

22 Apr 2021

3 min read

Workplaces are thriving when they are mentally healthy and people are safe, can bring their best sel

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Indicators of a thriving workplace

22 Apr 2021

0 min read

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The Australian Financial Industry Association (AFIA) is putting the finishing touches to the first c

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New industry code for premium funders to start mid-year

21 Apr 2021

3 min read

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The prevalence of underinsurance or non-insurance exposed during recent catastrophic floods, bushfir

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Understanding flood insurance claims

20 Apr 2021

5 min read

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Curious about mobile plant and equipment insurance? This activity explores the fundamentals through

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Mobile Plant and Equipment Fundamentals

20 Apr 2021

0 min read

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ProBuild Australia is a fresh face on the property building services scene in the insurance industry

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ProBuild Australia builds a name for empathy and flexibility

19 Apr 2021

3 min read

In 2020, Malaysia’s general insurance market outperformed the country’s overall economy. While Malay

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Malaysian Insurance Highlights 2020

19 Apr 2021

0 min read

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For the past 10 years, the Vero SME Insurance Index has been helping brokers to adapt and stay relev

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Veros SME Insurance Index shows the use of brokers has increased

16 Apr 2021

3 min read

Life insurers are springing into action after Australia’s prudential regulator put its foot down on

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Australia’s income protection insurance gets a shake-up

14 Apr 2021

0 min read

All Olympic Games are subject to perils and their own unique challenges. But for the Tokyo Games, CO

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Running the insurance risks of Tokyo 2021

14 Apr 2021

0 min read

Get ahead by developing productive personality traits known as ‘soft skills’.

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Soft skills to get ahead in business

14 Apr 2021

0 min read

While the English Supreme Court’s business interruption decision is not binding on a New Zealand Cou

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How the English Supreme Court's BI decision affects New Zealand

8 Apr 2021

5 min read

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It’s far from smooth sailing for marine cargo insurance as the industry continues to navigate global

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Marine cargo insurance navigates uncharted waters

8 Apr 2021

3 min read

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Funded by NZ Earthquake Commission (EQC) and Massey University, a multidisciplinary team of research

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Shake, Rattle and Roll

8 Apr 2021

3 min read

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On 22 March, the Insurance Council of Australia declared the NSW floods an insurance ‘catastrophe’.

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NSW floods from the frontline of an insurance catastrophe

8 Apr 2021

3 min read

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After a ‘disappointing’ number of breaches to the General Insurance Code of Practice in 2019/20, the

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Time to brush up on GI Code compliance

6 Apr 2021

3 min read

The insurance industry has been left behind when it comes to technology. The customer of today expe

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Overdue for Technological Innovation in Insurance

26 Mar 2021

3 min read

Widespread regulation, growing public concern and high-profile lawsuits are putting environmental ri

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The rise of environmental risk and how to manage it

25 Mar 2021

5 min read

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A year of lockdowns, border closures and social distancing have changed the way insurers operate, an

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How has COVID-19 changed Life BI and DO insurance?

24 Mar 2021

3 min read

Shaun Li is immensely proud of the volunteer work he’s done for Camp Quality over the last 10 years.

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Camp Quality volunteer and cancer survivor to speak at charity lunch

24 Mar 2021

3 min read

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Want to know more about dealing with meth claims? This activity is aimed at loss adjusters/investiga

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Assessing a Meth Claim

24 Mar 2021

0 min read

Migrating a client database to a different system is something you must get right. History is litter

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Eight traps to avoid when migrating client data

22 Mar 2021

3 min read

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Tune in to this recorded webinar to find out more about Design and Distribution obligations, and the

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ANZIIF Webinar - Design and Distribution Obligations

22 Mar 2021

0 min read

Australia’s insurers have much to do between now and April 2021, when the new design and distributio

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Reimagining DDO as more than just compliance

22 Mar 2021

0 min read

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With climate change causing more frequent and severe weather events, insurers in Australia are looki

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Seeking a new model to deal with climate change

19 Mar 2021

3 min read

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In this article, John Sloan explains how COVID-19 has led to a change from standard questioning abou

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How COVID-19 is changing the Request for Proposals RFP process

17 Mar 2021

3 min read

Comprehensive reviews of the ASIC Regulatory Guide and the General Insurance Code of Practice mean s

0.75 CIP Points

What you need to know about handling complaints

16 Mar 2021

0 min read

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If some institutions across the insurance world felt cushioned from volatility, uncertainty, complex

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Leadership in the Time of Covid

11 Mar 2021

3 min read

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With the Australian Government’s JobKeeper wage subsidy set to finish up on March 28, trade credit i

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What happens to trade credit when JobKeeper ends?

11 Mar 2021

3 min read

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Tune in to this online webinar to hear from Andy Cohen, Principal at Finity Consulting as he discuss

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ANZIIF Webinar - Optima Report 2020

11 Mar 2021

0 min read

With the rise of working from home in the wake of COVID-19, keeping employees socially connected is

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Battling social isolation at work

10 Mar 2021

3 min read

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An economic slump often leads to a rise in insurance fraud, with financially strapped customers targ

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Has COVID-19 increased insurance fraud

10 Mar 2021

3 min read

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How can brokers succeed in the digital space?

10 Mar 2021

3 min read

Much like a smart phone provides a variety of tools and capabilities to streamline our day-to-day li

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Banishing Busywork Recruit the Robots

4 Mar 2021

3 min read

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Tune in to this webinar to hear from Kristi Young, Claims Transformation Lead at Resolution Life Aus

0.75 CIP Points

ANZIIF Webinar - Using AI in Life Insurance Claims

2 Mar 2021

0 min read

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Now that the Corporations Act has been amended, anyone who handles or settles claims will need an Au

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Claims as a financial service is here

25 Feb 2021

0 min read

ANZIIF is proud to support Camp Quality with a charity luncheon that will take place in South Austra

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Camp Quality Keeps Kids Laughing in a Difficult Year

23 Feb 2021

3 min read

We're only a month into the new year and the insurance world has seen a flurry of activity around us

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More than meets the eye to user-based insurance

22 Feb 2021

3 min read

How much did you learn about the latest developments in insurance over the last quarter? Take the AN

0 CIP Points

ANZIIF QUIZ: February 2021

22 Feb 2021

0 min read

Forty-two of the key points in the General Insurance Code of Practice address claims investigation s

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Dont leave compliance to chance

15 Feb 2021

3 min read

How will you address the compliance challenges of the new Design and Distribution Obligations, due f

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A clearing for change - Design and Distribution Obligations

12 Feb 2021

4 min read

The COVID-19 pandemic has caused the world around us to change and is the most serious global health

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Building a sustainable insurance business through COVID

8 Feb 2021

3 min read

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The COVID-19 pandemic has profoundly impacted the way insurance is sold and distributed, shifting ac

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How sales and distribution was changed by COVID19

5 Feb 2021

3 min read

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The construction risk landscape has always been full of complexities, but a number of changes in tra

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From climate change to green risk - navigating construction in 2021

4 Feb 2021

4 min read

Insurance regulatory reforms proposed by the Financial Services Royal Commission are well under way

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A guide to the regulation in store for 2021

3 Feb 2021

7 min read

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Meet the insurance professional role of loss adjuster. See what a loss adjuster does and how a loss

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Meet the Insurance Professional Loss Adjuster

27 Jan 2021

0 min read

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Following recommendations from the Victorian Equal Opportunity and Human Rights Commission, insurers

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Insurers continue the mental health exclusions review process

25 Jan 2021

3 min read

Risk management often comes to mind, reactively, as a result of something happening in your business

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Mastering Risk Assessments in 2021

22 Jan 2021

3 min read

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The Australian Government’s bushfire royal commission has recommended insurers give customers clear

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Insurers respond to calls for clarity on bushfire risk mitigation measures

21 Jan 2021

3 min read

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2020 was an extraordinary year for the Australian travel insurance industry, with revenue dropping a

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Taking control in an extraordinary year - Cara Morton

20 Jan 2021

4 min read

The next time you throw your hands up in despair when your systems don’t talk to each other, or you’

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How to select the best insurance technology system

19 Jan 2021

3 min read

While some areas of general insurance are reaping the benefits of artifical intelligence, life insur

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The AI opportunity in life insurance

22 Dec 2020

4 min read

In the fourth ASEAN Insurance Pulse, Malaysian Re and Faber Consulting partner again to document the

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ASEAN Insurance Pulse 2020

22 Dec 2020

0 min read

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In her first reinsurance role with Munich Re, strategy expert Heather Bone recently achieved another

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Reinsurance newcomer Heather Bone wins 2020 John Allison Award

17 Dec 2020

3 min read

Insurers worldwide are working on ways to move past the restraints of their legacy IT systems, embra

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Coretech: the next frontier for insurers

17 Dec 2020

0 min read

Winnie Wong runs two completely different insurance companies in Hong Kong. One is a traditional gen

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Why Asia Insurance CEO Winnie Wong has the best of both worlds

17 Dec 2020

0 min read

Satellites have been around for years, but new applications are helping insurers to reinvent how the

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Satellites and climate change: new eyes for insurers

17 Dec 2020

0 min read

The construction industry is going green as demand for sustainable buildings skyrockets. But green b

0.25 CIP Points

Green construction: It’s not easy being eco

17 Dec 2020

0 min read

There’s no doubt the private market can’t carry pandemic risk on its own, especially in light of COV

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Investigating risk pooling to insure against pandemics

17 Dec 2020

0 min read

COVID-19 has had varying implications for business interruption insurance across the globe. At least

0.25 CIP Points

Putting business interruption cover to the test

17 Dec 2020

0 min read

Technological innovation in life insurance skyrocketed in 2020 as insurers saw a surge in customer i

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Pandemic a boost for life insurance technology

17 Dec 2020

0 min read

Sedgwick Australia’s CEO and new ANZIIF board member Diego Ascani looks to a positive future for the

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Sedgwick Australia CEO Diego Ascani says it’s time to give back

17 Dec 2020

0 min read

The fifth generation of wireless networks promises to revolutionise the way we rely on technology. S

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What does 5G mean for the insurance industry?

17 Dec 2020

0 min read

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Think you know life insurance? Test your knowledge by matching each term to its definition. Can you

0.5 CIP Points

Life Insurance Terminology quiz

15 Dec 2020

0 min read

Students completing ANZIIF diplomas can have study units credited towards a Bachelor of Business in

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Allianz Adelaides Delilah Ryback takes the CSU pathway

4 Dec 2020

3 min read

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The virtual nature of this year’s General Insurance Breakfast underscored many ways that the insuran

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Virtual Breakfast finds the inspirational lessons of COVID19

4 Dec 2020

3 min read

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You don’t need elaborate tools to investigate insurance fraud. Just ask Bob King, one of Australia's

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King of Insurance Fraud - Bob King

3 Dec 2020

4 min read

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On 27 November, ASIC released the details insurers have been waiting for explaining how claims handl

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Managing delegated authorities under Australias new claims regime

2 Dec 2020

3 min read

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Participants of ANZIIF’s first ever online cohort of Reinsurance International Study Course (RISC) s

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Virtual RISC Reimagined delivers on its promise to captivate

1 Dec 2020

4 min read

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With recognition of prior learning (RPL), through ANZIIF, experienced brokers in New Zealand can hav

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RPL sets ANZIIF apart for compliance certification in New Zealand

30 Nov 2020

5 min read

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At just 28, Steph Wigg is an accomplished professional and well on her way to becoming a great leade

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A passion for motivating people - Stephanie Wigg

27 Nov 2020

4 min read

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Tune in to this webinar to hear from Raj Kanhai, Principal at Finity Consulting as he discusses if c

0.75 CIP Points

ANZIIF Webinar - Claims as a Financial Service

25 Nov 2020

0 min read

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In this recorded webinar, you will hear from Rade Musulin, Principal at Finity Consulting as he exam

0.75 CIP Points

ANZIIF Webinar - Climate Change and Vulnerable Populations

24 Nov 2020

45 min read

A new ANZIIF short course, Beyond Breaches, covers all the latest compliance requirements for insure

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Beyond Breaches - Compliance as second nature

23 Nov 2020

5 min read

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In a unanimous decision, the NSW Court of Appeal has held that the exclusion in the infectious disea

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Baited breath as insurers await BI decisions

20 Nov 2020

6 min read

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COVID-19 has led to delays in cancer screenings in countries like Australia, putting people at risk

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Life insurers brace for rise in cancer claims

18 Nov 2020

5 min read

National Transport Insurance (NTI) CEO Tony Clark is known in the industry for his hands-on leadersh

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Keeping Australia Moving - Tony Clark

17 Nov 2020

4 min read

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Tune in to this webinar to hear from Luke Freeman, Behavioural Insights Specialist at QBE Insurance,

0.75 CIP Points

ANZIIF Webinar - Using behavioural insights for workers compensation and CTP claims

13 Nov 2020

0 min read

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