The Australian and New Zealand Institute of Insurance and Finance

The leading Insurance & Finance Membership, Education, Training and Professional Development Organisation.

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    The Australian and New Zealand Institute of Insurance and Finance is the leading membership, education, training and professional development organisation for the insurance and finance industry in the Asia-Pacific region. ANZIIF partners with companies, government and non-profit organisations to provide a range of services that support professional excellence.

    Learn more about ANZIIF
    12th ANZIIF New Zealand Insurance Industry Awards
    Submissions Open

    12th New Zealand Insurance Industry Awards

    The Awards illuminate and inspire the best our industry has to offer. Submissions are open for 15 categories in 2024, celebrating the outstanding achievements of New Zealand organisations and individuals across the insurance value chain. Submissions close on Friday, 12 July.

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    The path to doing better

    Journal 2024, Issue 1

    In Issue 1 of this year’s Journal, themed “Professionalism”, we deliver a high-level exploration of where the sector has made significant improvements, and where there is still work to do. Read the latest issue and previous issues of the Journal via the link below.

    Empathic Claims Management
    New Short Course

    Empathetic Claims Management

    This short course aims to equip claims agents and claims managers with the skills to provide empathetic and trauma-informed customer service to all claimants, including vulnerable customers. Learners will explore the difference between sympathy and empathy, how to identify and respond to trauma, and what empathy looks, sounds, and feels like in the context of their work.

    Membership Renewal
    Your success, our commitment.

    Renew, reinstate or become a member today

    At ANZIIF, we look forward to supporting you in your career, and continuing pursuit of professionalism. Being an ANZIIF member gives you unlimited access to industry leading professional development resources, designed to help you stay ahead of the curve, and better address market pressures and client needs.

    Getting started is easy, become an ANZIIF member today

    Become a Member
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    ANZIIF members are recognised as committed industry professionals and enjoy a host of benefits.

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    How it works

    Applications for ANZIIF membership can be completed online, over the phone or by downloading the Member 2021 Election Form.

    How it works
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    Member Levels

    ANZIIF's member levels ensure membership opportunities for insurance professionals from the beginning to the end of their careers.

    Member Levels