The Australian and New Zealand Institute of Insurance and Finance

The leading Insurance & Finance Membership, Education, Training and Professional Development Organisation, backed by 140 years of expertise!

For Individuals

Further your skills to stay ahead

Develop a specific skill and knowledge set that is directly relevant to your sector and professional development needs.

Browse By Education
All Professional Development
ASIC RG146

Explore Compliance Solutions

AU & NZ Compliance
Maintain Your Membership

Latest Resources

  • Navy ANZIIF wreath

    Access premium resources and exclusive benefits

    Sign Up
  • For companies

    Transform your Workforce

    Train your staff with ANZIIF
    ANZIIF crest
    ANZIIF
    ANZIIF Homepage photo 2

    17kk

    140

    50

    Members

    Years

    Countries

    The Australian and New Zealand Institute of Insurance and Finance is the leading membership, education, training and professional development organisation for the insurance and finance industry in the Asia-Pacific region. ANZIIF partners with companies, government and non-profit organisations to provide a range of services that support professional excellence.

    Learn more about ANZIIF
    Claims Convention
    Register Now

    AICLA ANZIIF Claims Convention - Thursday, 26 September

    Themed Claims Under the Microscope – Driving Better Outcomes, the AICLA/ANZIIF Claims Convention is designed to give claims professionals the insights and knowledge they need to tackle the key issues facing their sector both now and moving into the future.

    Homepage carousel - free webinars
    Free ANZIIF Webinars

    Join Thursday Thought Leaders, Live with ANZIIF

    Discover new insights and enhance your skills with our upcoming webinars.

    Journal Issue 2 Homepage Carousel
    The path to doing better

    Journal 2024, Issue 2

    In Issue 2 of this year’s Journal, themed “Changing Perceptions”, we explore proactive strategies to enhance the customer journey and positively reshape the industry’s image. Read the latest issue and previous issues of the Journal via the link below.

    Empathic Claims Management
    New Short Course

    Empathetic Claims Management

    This short course aims to equip claims agents and claims managers with the skills to provide empathetic and trauma-informed customer service to all claimants, including vulnerable customers. Learners will explore the difference between sympathy and empathy, how to identify and respond to trauma, and what empathy looks, sounds, and feels like in the context of their work.

    Getting started is easy, become an ANZIIF member today

    Become a Member
    ANZIIF wreath

    Benefits

    ANZIIF members are recognised as committed industry professionals and enjoy a host of benefits.

    Benefits
    ANZIIF wreath

    How it works

    Applications for ANZIIF membership can be completed online, over the phone or by downloading the Member 2021 Election Form.

    How it works
    ANZIIF wreath

    Member Levels

    ANZIIF's member levels ensure membership opportunities for insurance professionals from the beginning to the end of their careers.

    Member Levels