The Australian and New Zealand Institute of Insurance and Finance
The leading Insurance & Finance Membership, Education, Training and Professional Development Organisation, backed by 140 years of expertise!
For Individuals
Further your skills to stay ahead
Develop a specific skill and knowledge set that is directly relevant to your sector and professional development needs.
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ASIC RG146
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For companies
Transform your Workforce
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The Australian and New Zealand Institute of Insurance and Finance is the leading membership, education, training and professional development organisation for the insurance and finance industry in the Asia-Pacific region. ANZIIF partners with companies, government and non-profit organisations to provide a range of services that support professional excellence.
Learn more about ANZIIFRegister Now
AICLA ANZIIF Claims Convention - Thursday, 26 September
Themed Claims Under the Microscope – Driving Better Outcomes, the AICLA/ANZIIF Claims Convention is designed to give claims professionals the insights and knowledge they need to tackle the key issues facing their sector both now and moving into the future.
Free ANZIIF Webinars
Join Thursday Thought Leaders, Live with ANZIIF
Discover new insights and enhance your skills with our upcoming webinars.
The path to doing better
Journal 2024, Issue 2
In Issue 2 of this year’s Journal, themed “Changing Perceptions”, we explore proactive strategies to enhance the customer journey and positively reshape the industry’s image. Read the latest issue and previous issues of the Journal via the link below.
New Short Course
Empathetic Claims Management
This short course aims to equip claims agents and claims managers with the skills to provide empathetic and trauma-informed customer service to all claimants, including vulnerable customers. Learners will explore the difference between sympathy and empathy, how to identify and respond to trauma, and what empathy looks, sounds, and feels like in the context of their work.
Getting started is easy, become an ANZIIF member today
Become a MemberBenefits
ANZIIF members are recognised as committed industry professionals and enjoy a host of benefits.
How it works
Applications for ANZIIF membership can be completed online, over the phone or by downloading the Member 2021 Election Form.
Member Levels
ANZIIF's member levels ensure membership opportunities for insurance professionals from the beginning to the end of their careers.