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Professional Development Videos
Video
0.75CIP Points

Business Made Personal - Lorelle Hillman

ANZIIF
22 May 2026 - Viewing time 60 minutes
General Insurance Insurance Broking Risk Management
“If we stop evolving because things seem to be working, that’s when danger starts.”

The insurance industry doesn’t have a talent problem. It has a visibility problem.

Too many future leaders are still waiting quietly to be noticed instead of being encouraged to speak up.

In this episode of Business Made Personal, Lorelle Hillman, General Manager Distribution at QBE Australia, shares how her 25-year journey through underwriting, broking, leadership and executive management challenges traditional thinking in the insurance and business industry.

From losing her role in London after September 11 to becoming one of the industry’s most respected leaders, Lorelle Hillman shows how resilience, adaptability and self-advocacy reshaped her approach to leadership and career growth.

The best leaders don’t protect old systems; they prepare people for what’s next.

 

Take me to the Business Made Personal website

Meet the host: Mark Silveira

B.Bus (Ins), Cert Mgt

Mark Silveira is an experienced Presenter, Master of Ceremonies and an insurance professional with over 40 years in the business. His understanding of the insurance landscape enables him to ask the pertinent questions of podcast guests to assist those listening to learn from and advance their own careers.

Business Background:

  • Managing Director of The Lionheart Group – consulting service to the financial services sector
  • Head of Sales – TravelCard real-time travel insurance
  • General Manager – Coveright Insurance Brokers
  • National Marketing Director – Steamatic disaster restoration and recovery
  • Chief Executive Officer – AFMA IAAA insurance authorised representative group
  • General Manager – Steadfast insurance broking group

Mark Silveira

 

 

This is Worth

0.75 CIP Points

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