“Insurance depends on trust.”
In this episode of Business Made Personal, Sharanjit Padam, Principal Climate Analytics at Finity, unpacks how climate risk is challenging the foundations of insurance and forcing leaders to rethink how decisions are made.
Drawing on a career spanning continents and disciplines, he explains why technical expertise alone is no longer enough, clarity, communication and trust are now critical capabilities.
Padam explores how insurers and financial institutions can move beyond abstract climate debates by using scenario analysis to understand real-world impacts on portfolios, pricing and operations.
He also reflects on the role of mentorship, the importance of translating complex models into meaningful insight, and the need to rebuild community confidence in the industry.
At its core, this conversation reframes insurance not just as a financial mechanism, but as a promise; one that must be continually earned through transparency, evidence and accountability in an increasingly uncertain world.
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Meet the host: Mark Silveira
B.Bus (Ins), Cert Mgt
Mark Silveira is an experienced Presenter, Master of Ceremonies and an insurance professional with over 40 years in the business. His understanding of the insurance landscape enables him to ask the pertinent questions of podcast guests to assist those listening to learn from and advance their own careers.
Business Background:
- Managing Director of The Lionheart Group – consulting service to the financial services sector
- Head of Sales – TravelCard real-time travel insurance
- General Manager – Coveright Insurance Brokers
- National Marketing Director – Steamatic disaster restoration and recovery
- Chief Executive Officer – AFMA IAAA insurance authorised representative group
- General Manager – Steadfast insurance broking group

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