Business Made Personal - Kerrie Challenor

“It is the best thing I have ever done in my life… taken jobs that I probably shouldn’t have or possibly shouldn’t have been offered.”

With more than three decades in insurance, Kerrie Challenor, Chief People & Service Officer at NTI Limited, has a grounded perspective on leadership, capability and the human side of the profession.

Her experience spans operations, people and culture, giving her a rare whole-of-business lens on what drives performance. An ANZIIF Fellow and Honorary Life Member, she has also contributed extensively to the industry’s professional standards and leadership development.

This episode is a candid reminder that progression is rarely linear, and that backing yourself, even in uncertainty, can be the catalyst for meaningful impact.

Take me to the Business Made Personal website

Meet the host: Mark Silveira

B.Bus (Ins), Cert Mgt

Mark Silveira is an experienced Presenter, Master of Ceremonies and an insurance professional with over 40 years in the business. His understanding of the insurance landscape enables him to ask the pertinent questions of podcast guests to assist those listening to learn from and advance their own careers.

Business Background:

• Managing Director of The Lionheart Group – consulting service to the financial services sector
• Head of Sales – TravelCard real-time travel insurance
• General Manager – Coveright Insurance Brokers
• National Marketing Director – Steamatic disaster restoration and recovery
• Chief Executive Officer – AFMA IAAA insurance authorised representative group
• General Manager – Steadfast insurance broking group