“Resilience in insurance leadership is not a personality trait; it’s a practice built through hardship, self-awareness, and community.”
In this episode of Business Made Personal, Mark Silveira sits down with Emily-Rose Srbinovska, Senior Account Manager at AEI Insurance Broking Group and YIPs ACT President, to explore a journey shaped by grit, discipline and a deep commitment to client advocacy.
From a challenging upbringing in regional New South Wales to becoming a recognised leader in the insurance industry, Emily-Rose shares what it really takes to build a meaningful and values-driven career.
This is a candid conversation about leadership, identity and growth—covering neurodivergence in the workplace, emotional regulation, and the importance of staying aligned to your purpose in a fast-moving industry.
Take me to the Business Made Personal website
Meet the host: Mark Silveira
B.Bus (Ins), Cert Mgt
Mark Silveira is an experienced Presenter, Master of Ceremonies and an insurance professional with over 40 years in the business. His understanding of the insurance landscape enables him to ask the pertinent questions of podcast guests to assist those listening to learn from and advance their own careers.
Business Background:
- Managing Director of The Lionheart Group – consulting service to the financial services sector
- Head of Sales – TravelCard real-time travel insurance
- General Manager – Coveright Insurance Brokers
- National Marketing Director – Steamatic disaster restoration and recovery
- Chief Executive Officer – AFMA IAAA insurance authorised representative group
- General Manager – Steadfast insurance broking group

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