Year of the Insurance Professional

ANZIIF has launched the Year of the Insurance Professional, an initiative for 2021 which is all about celebrating the success of insurance professionals and raising awareness about the good stories that happen every day in our industry. 

Professionalism will be the keynote throughout the year, with each quarter showcasing content and stories from different sectors. Supporting the community when they need it most is at the heart of what we do in insurance. Help us celebrate the success of our insurance professionals by taking part in our initiatives this year.

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ANZIIF asked three industry leaders to share their reflections on the concept of professionalism and how it can be further bolstered - READ THE ARTICLE



What is Professionalism? Hear from industry leaders on what Professionalism means to them.

Access the playlist


ANZIIF is excited to announce the winners of the “Making a Difference” recognition awards, which highlight individuals who have gone above and beyond to display professionalism in their workplace, and for their customers. 

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  WINNER| Lillian Zhou, Senior Underwriter, Flex Insurance

  FINALIST| Vrisha Bhagat, Senior Claims Consultant, CHU

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  WINNER | Rachael Crick, Team Leader - Vocational Services, IPAR

  FINALIST | Dolores Bartolomeu, Team Manager - CCI / Life, Allianz

Making a Difference - Life is proudly supported by


We look forward to recognising outstanding insurance professionals in the sectors of Broking, General Insurance and Claims later in the year. Entries for these sectors will open on Tuesday 17th August 2021.


ANZIIF is excited to announce the winner of the Most Valuable Team Award which recognises a team that works collaboratively, displays professionalism and puts the customer first to achieve excellence. 

WINNER | ProRisk Claims Team, Professional Risk Underwriting Pty Ltd


  • CHU Services, CHU Underwriting Agencies
  • Technical Claims Team, Westpac Group
  • rQ academy, IAG

Most Valuable Team is proudly supported by

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The ANZIIF Journal

ANZIIF is excited to announce that as part of this initiative, the ANZIIF Journal will be available to the wider industry, bringing professionalism to the forefront and providing the content individuals need to support their growth within the sector. View the latest issues below.

ANZIIF JOURNAL_Vol 1_20211_Flip Edge    ANZIIF JOURNAL_Vol 4_20201_Flip Edge  ANZIIF JOURNAL_Vol 3_20201_Flip edge  

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On 3 March, we were joined online by Dallas Booth, CEO of the National Insurance Brokers Association (NIBA) and Annabelle Butler, Regulatory Change at Suncorp who discussed the new Design and Distribution Obligations (DDO). Taking effect from October 2021, DDO applies to both insurers (as product manufacturers) and insurance brokers (as product distributors).

Tune in to this recorded webinar to find out more about the key concepts relevant to insurance brokers. It will cover the key obligations that brokers will need to be aware of and implement within their business operations.

As part of the Year of the Insurance Professional, we're delighted to make this premium content available to the public.

Watch the recording now


Take a look at these featured learning resources and keep up with your continuous professional development.

  Life Insurance

  Article | The AI Opportunity in Life Insurance

  Article | Life Insurance Impacts in a Pandemic

  Article Life Insurers Brace for Rise in Cancer Claims

  Article | Life Insurers Renew Calls for a Role in Mental Health Treatments

  Journal | Pandemic a Boost for Life Insurance Technology

  Whitepaper | ASEAN Insurance Pulse 2020

  Professional Development Activity | Life Cover Essentials

  Professional Development Activity | Life Insurance Terminology Quiz

  Professional Development Activity | Trauma and Total and Permanent Disability Essentials

  Webinar Recording | Using AI in Life Insurance Claims

  Skills Unit | Tier 1 Life Insurance Compliance

  Skills Unit | Understand life insurance products and policies

  Reinsurance & Underwriting

  Article | Reinsurers Tackle the Challenge of Modelling Climate Change Risk

  Professional Development Activity | Methods, Types and Classess of Reinsurance

  Skills Unit | Understand the core processes of underwriting 

collaboration and sponsorship

Help us celebrate the success of our insurance professionals and promote professionalism by taking part in our initiatives this year. Contributing to this initiative can come in a variety of ways such as sponsoring a Diploma, sponsoring a Make a Difference Award through providing a prize, offering an apprenticeship - you can tailor your support. 

Contact Sara Cheong, Sponsorship Executive on +61 3 9613 7282 or via email [email protected] to learn more.