Vero 2025 SME Insurance Index

In a world of escalating risks and constant change, effective risk management has never been more essential for Australian businesses.

It’s clear that brokers play an essential role in times like these – when business owners and operators are faced with so many decisions, they can be overwhelmed by the weight of it all, which can lead to inaction. 

As economic pressures, technological advancements and emerging global challenges reshape the landscape, businesses are increasingly looking to the insurance industry not just for coverage, but for strategic support in managing complex and evolving risks.

Insurance brokers are at the forefront of this shift, with their expertise becoming integral to helping clients make informed decisions and protect what matters most.

Now in its 14th year, the Vero SME Insurance Index captures the attitudes, behaviours, and needs of insured businesses surveyed across Australia, highlighting commitment to proactive risk
management.

This year’s report delves into key areas shaping the sector: how brokers’ roles are evolving to meet changing client expectations, the crucial practices and processes businesses employ to manage risk, and the ongoing challenge of underinsurance as costs rise.

It also explores emerging risks – from the integration of electric vehicles and renewable energy sources to the rise of AI – highlighting the dynamic role brokers play in helping businesses navigate these new frontiers.

Download the full report here.

Download Vero 2025 SME Insurance Index