Manager

Manager

Manages the department, develops strategies, and ensures operational efficiency, cost control and service standards.

Skills: Management, operational oversight, strategic thinking, leadership and strong insurance knowledge. 

Your Customised Professional Development Resources

Snapshots

ANZIIF Snapshots are professional development series presented in the captivating form of visual storytelling. These bite-sized micro-learning videos are meticulously crafted to not only educate but also inspire viewers to confidently arrive at specific conclusions.

• Empathetic claims management
• IT outage: Are you ready?

Professional Development Activities

Professional Development activities are fast-track online learning modules that only available to ANZIIF members. 

• Elevate your expertise with Tony Morgan
• Managing conflict
• Emotional Intelligent Customer Service
• Cyber resilience
• Becoming resilient
• Blockchain in an insurance context
• Understanding Climate Drivers
• The Future of the Customer Experience