Claims Handler / Claims Examiner / Claims Officer

Skills: Analytical skills, communication, customer service, knowledge of insurance policies and relevant regulatory requirements.

Your Customised Professional Development Resources

SNAPSHOTS

ANZIIF Snapshots are professional development series presented in the captivating form of visual storytelling. These bite-sized micro-learning videos are meticulously crafted to not only educate but also inspire viewers to confidently arrive at specific conclusions.

• Effects of underinsurance
• Electric vehicle insurance
• Empathetic Claims Management
• Accidental damage vs accidental breakage
• What is salvage?
• IT outage: Are you ready?

Professional Development Activities

Professional Development activities are fast-track online learning modules that only available to ANZIIF members.

• Elevate your expertise with Tony Morgan
• Emotional Intelligent Customer Service
• Lithium-ion batteries
• Cyber resilience
• Navigating earthquake risks
• Cracking the code on fraud investigations
• Becoming resilient
• Meeting the insurance professional - Loss Adjuster
• Fraud investigations fundamentals
• Understanding Climate Drivers