Artificial intelligence is transforming insurance at a rapid pace, reshaping underwriting, operational processes, claims handling and risk assessment.
In this webinar, Clyde & Co Partners Darryl Smith and Jehan-Philippe Wood, and Special Counsel Darling Brophy, will explore how AI is already affecting insurers, brokers and underwriters, and what the industry must prepare for next.
What will be covered
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Current AI use across the insurance value chain:
From underwriting triage and decision-support tools to data review, claims automation and customer engagement. -
Business benefits for insurance organisations:
Operational efficiency, improved accuracy, enhanced customer experience, productivity gains and opportunities to innovate across underwriting and distribution. -
AI‑driven risk exposures:
Professional indemnity risks linked to incorrect outputs, cyber vulnerabilities, data privacy concerns, misinformation, model inaccuracy and over‑reliance on automated decision making. -
Priority concerns for underwriters:
Insights from recent AI loss‑scenario assessments and where the market sees future exposure growth. -
Regulatory expectations in Australia:
How existing laws, including privacy, financial services, and anti‑discrimination, apply to AI use, plus the introduction of the AI Safety Institute and voluntary industry guardrails. -
Cyber, operational and resilience risks
Including deepfake‑enabled fraud, model manipulation, expanded attack surfaces and the compounding impact of errors in automated environments. -
What industry organisations should do next:
Strengthening governance, transparency, human‑in‑the‑loop oversight, testing, and incident response frameworks as AI adoption accelerates.
Speaker
Jehan-Philippe Wood - Partner, Clyde & Co
Darryl Smith - Partner, Clyde & Co
Darling Brophy - Special Counsel, Clyde & Co