New Zealand students should contact Customer Service on 0800 103 675 or email [email protected] to enrol.
Skills Unit
LI20002-20
Understand and apply insurance terminology - Life insurance
This unit describes the skills and knowledge required to understand, use and respond to information involving specialist terminology, such as medical or legal terminology (and processes), in life insurance claims.
10 CIP Points
Understand and apply insurance terminology - Life insurance
AUD $425
Claims
Life and Retirement Income
Insurance Broking
5-week Study Period
10 Credit Points
Intermediate
Who should take the course
It applies to individuals employed in job roles involving use of specialist medical and legal terminology in the life insurance sector, in organisations of various sizes and across a range of customer bases.
What you'll learn
By the end of this learning pathway, students should be able to:
- interpret claims documentation and instructions containing specialist terminology
- use specialist terminology in the appropriate context
- apply specialist terminology to the completion of insurance claims
- build skills using specialist terminology.
Competencies
FNSISV416 Use specialist terminology in insurance claims
Topics Covered
- Week 1: Life insurance products, legal obligations and industry regulations
- Week 2: Terms used in underwriting and death claims; and understanding medical terminology
- Week 3: Exploring terminology for trauma and TPD claims
- Week 4: Understanding IP terminology; and using appropriate terminology for the situation
Assessment
1 Exam and 1 Simulation
See the Assessment and Academic Calendar pages for more information.