Skills Unit
GE20003-20

Understand and apply insurance terminology

This unit describes the skills and knowledge required to understand, use and respond to information involving specialist terminology in insurance claims. This will help individuals to interpret these terms within a claims context and explain these to customers and other stakeholders clearly, understandably and in plain English.

10 CIP Points
Understand and apply insurance terminology
AUD $460
General Insurance Insurance Broking
5-week Study Period
10 Credit Points
Foundation
Enrol Now

This unit applies to individuals employed in job roles involving use of specialist medical and legal terminology in a range of insurance sectors and may be applied within organisations of various sizes and across a range of client bases.

What you'll learn

  • Interpret instructions and claims documentation
  • Apply appropriate specialist terminology during insurance claims process
  • Build own skills in using specialist terminology.

Competencies

FNSISV416 Use specialist terminology in insurance claims

Topics Covered

  • Week 1: Interpret documents and claims documentation
  • Week 2: Use appropriate specialist terminology during insurance claims process
  • Week 3: Apply specialist terminology during insurance claims process
  • Week 4: Extend understanding of specialist terminology

Assessment

1 Exam and 1 Interactive Simulation

See the Assessment and Academic Calendars pages for more information. 

10 CIP Points
Understand and apply insurance terminology
AUD $460
General Insurance Insurance Broking
5-week Study Period
10 Credit Points
Foundation
Enrol Now