Webinar: Grounded – Travel Insurance: Will it ever recover?

From airlines to hotels, business travelers to holidays makers, all travelers and the industries that enable our globe-trotting lifestyles have come to a standstill in response to the COVID-19 pandemic.

Regardless of whether international and domestic travel restrictions remain in place in the months ahead or begin to ease, the travel insurance industry faces a raft of unique challenges and questions:

  • What are the issues in relation to cover and pandemics – is the industry sustainable if the pandemic exclusion is removed?
  • What enquiries are taking place in relation to travel insurance and what are the focus of the complaints?
  • What will the industry look like going forward and who will be left standing on the other side?

In this webinar, Win-Li Toh will share her insights into what is covered by travel insurance, the impact that COVID-19 has had on the travel insurance industry and plausible scenarios for the future. Relevant for all consumers and suppliers of travel insurance, this webinar aims to help you understand the present and plan for the future of travel.


At the end of the webinar attendees will be able to:

  • Understand the nature of travel insurance cover
  • Identify areas of challenge for the travel insurance industry
  • Demonstrate awareness of likely future operating environment for the industry


Registrations for this webinar are now closed. Visit ANZIIF webinars to find out what is coming up.

For further information about this professional development program, please contact Rachel Magill, Team Leader - Events.


  • Win-Li Toh

    Taylor Fry

    WinLi Toh_Grayscale_v2

    Win-Li Toh

    Taylor Fry

    Win-Li Toh is an experienced actuary, advising insurance clients in Australia, New Zealand and the United Kingdom for more than 25 years, after graduating in maths from Oxford University. As a Principal at Taylor Fry, she brings her thoughtful leadership and mentoring style to an evolving industry rich with disruption and innovation.

    Win-Li has been a keynote speaker and facilitated on a range of subjects, such as the explosion of big data and social media, navigating uncertainty in fluid economic times, fraud and privacy breaches.

    She has worked extensively on portfolio transfers, mergers and acquisitions, and is currently in talks with legal colleagues on the potential changes to Unfair Contract Terms proposed in the Hayne Royal Commission.

    With a keen interest in the next generation of insurance leaders, Win-Li actively promotes knowledge, understanding and ethical practices. She runs educational courses and training for boards, regulators and students of all ages.


Are you interested in sponsorship opportunities for ANZIIF webinars? For more information on how your organisation can benefit as a sponsor of this leading professional development program, please contact Sara Cheong, Sponsorship Executive by phone on +61 3 9613 7200 or by email at [email protected].




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3 Jun 2020

  • Online
  • 12:00pm - 1:00pm AEST*
    *Please visit Time and Date to establish the start time in your local time zone.
  • 1 Points
  • Member AUD: $35
    NZD: $37.50
    Non-Member AUD: $35
    NZD: $37.50

    Registrations are now closed

    Visit ANZIIF webinars to find out what is coming up.