AICLA/ANZIIF Claims Convention

This year marks the 11th Claims Convention, a successful collaboration between AICLA and ANZIIF. The AICLA/ANZIIF Claims Convention (CC17) is the leading insurance claims event in Australasia, attracting delegates, industry experts and world-class speakers from across Australia, New Zealand and the Asia-Pacific.

Themed 'The Art of Claims — Maintaining Customer Focus', the AICLA/ANZIIF Claims Convention is designed to give claims professionals the insight and knowledge they need to tackle the key issues facing their sector both now and moving into the future.

Who should attend?

Professionals engaged in the insurance industry, particularly in the area of claims including:

  • senior insurance company managers
  • brokers 
  • re-insurers 
  • loss adjusters
  • professional consultants
  • insurance lawyers
  • suppliers
  • service providers.

Further information regarding the event can be found in the event program.

Planned Topics

  • Is the Customer Important in the Claims Process?
  • Dealing with Problem Claimants
  • Why are Claims Disputes Increasing and Taking Longer to Resolve?
  • Using Big Data and Analytics in the Claims Process
  • Innovative Policies and Approach to Insurance
  • Customer Focus and Social Media in Claims
  • Will Technology Replace the Direct Customer Relationship

Save with earlybird registration

Registration covers the convention (arrival tea/coffee, morning tea, buffet lunch, afternoon tea), handouts to delegates, plus the dinner, which includes entertainment and drinks.

Please complete the registration form and return with payment to [email protected] or:

Australasian Institute of Chartered Loss Adjusters (AICLA)
GPO Box 1705
Brisbane QLD 4001

Earlybird closes on 18 August 2017.

If you have any questions, please contact ANZIIF Event Manager, Sally Wilson.



Trade Exhibitors

Speakers' Gifts

Satchel Sponsor

Supporting Sponsors

Find a member

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21 Sep 2017

  • Sofitel Sydney Wentworth
    61-101 Philip Street
    Sydney, NSW 2000
  • 7.45am - 9.00am - registration and trade exhibition
    9.00am - 5.00pm - convention
    6.30pm - 11.30pm - dinner
  • 6 Points
  • Member $770 or $730 (when purchasing 5+)
    Non-Member $990 or $940 (when purchasing 5+)


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