Skills Unit
GE20013-20

Deliver professional general insurance services

This unit describes the skills and knowledge required to identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and to model and meet expectations of these in all aspects of work.

10 CIP Points
Deliver professional general insurance services
AUD $425
General Insurance Claims
5-week Study Period
10 Credit Points
Intermediate
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Who should take the course

It applies to individuals who work in the financial services industry and underpins other specialist units used in all sectors of the industry.

What you'll learn

By the end of this unit, you should be able to:

  • Prepare to provide financial services
  • Provide financial services within the professional practice framework
  • Maintain professional practice

Competencies

FNSINC411 Conduct work according to professional practices in the financial services industry

Topics Covered

  • Week 1: Regulatory obligations
  • Week 2: Best Professional Practice in the Insurance Industry
  • Week 3: Effective Claims Management 
  • Week 4: Personal and Professional Development

Assessment

1 Exam and 1 Simulation

10 CIP Points
Deliver professional general insurance services
AUD $425
General Insurance Claims
5-week Study Period
10 Credit Points
Intermediate
Enrol Now