IBCOP22
Insurance Brokers Code of Practice 2022 - Non-member access
This page is for enrolment into the course for non-members.
This short course is based on the 2022 Insurance Brokers Code of Practice written by the National Insurance Brokers Association (NIBA).
It is aimed at insurance professionals who work in small or large broking businesses dealing with retail and/or commercial clients. It describes how to address Code standards in everyday broking practices and provides an overview of how to interact with vulnerable clients.
This course has been developed in conjunction with subject matter experts from the Insurance Brokers Code Compliance Committee and NIBA.
This course is complimentary to ANZIIF members. Non-members can enrol for $145 or join ANZIIF's Membership and receive complimentary access to the course. Member benefits include access to over 1,000 articles, activities, webinar recordings and whitepapers - get all your CPD requirements in one place! Learn more about membership here.
If you are an ANZIIF member, click below to access the course with your log in details.
What you'll learn
By the end of this course, you should be able to:
- apply Code commitments to broking practices
- demonstrate the ability to meet Code obligations in client interactions and broking practices
- deal with clients per the Code’s vulnerability standards.
This course will take approximately one hour to complete. Please complete it in one sitting as your progress may not be saved if you close your browser or log out of the ANZIIF website.
Topics Covered
- Introduction
- Engaging the broker
- Remuneration
- Renewals
- Claims
- Complaints
- Enforcement of the Code
- Conclusion
Assessment
This course takes the form of an interactive simulation. Questions are built into the content and correct responses will progress the story. Complete the simulation to pass the course and receive a Certifcate of Completion.