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Thursday Thought-Leaders: The road ahead | Navigating key compliance updates in 2026

In this informative and engaging webinar, leading compliance specialist Paul Muir will unpack the most critical regulatory developments on the horizon and explain what they mean for your business.

1 CIP Points

Thursday, 29 January 2026

12:00 PM - 1:00 PM AEDT
2:00  PM 3:00 PM NZDT

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Overview

The 2026 regulatory landscape for general insurance promises significant changes that will shape how insurers, brokers, and service providers operate.

In this informative and engaging webinar, leading compliance specialist Paul Muir will unpack the most critical regulatory developments on the horizon and explain what they mean for your business.

Suitable for anyone working in the general insurance industry including insurers, underwriting agencies, brokers, TPAs, LLoyd coverholders and material service supplies, this webinar goes beyond headlines to provide practical insights and actionable strategies for staying compliant and competitive.

Paul will explore the drivers behind these changes, their implications for day-to-day operations, and how businesses can prepare for heightened expectations around governance, transparency, and consumer outcomes.

Topics we will cover include:

  • Claims handling
  • Pricing transparency
  • Complaints (IDR)
  • Cash settlements
  • Vulnerability
  • Privacy
  • Information Security
  • CPS 230
  • GI Code of Practice
  • Insurance Brokers Code of Practice

Speakers

Paul Muir, Managing Director, Compliance Advocacy Solutions

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