AI, automation, and changing customer expectations are reshaping the insurance industry. As technology evolves, so too do the behaviours and capabilities needed to succeed.
This session explores seven key behaviours that can help insurance professionals navigate uncertainty, adapt to change, and continue creating value in an increasingly digital environment. Drawing on examples from across the insurance market, we'll examine the human skills that are becoming ever more important in a rapidly changing industry.
Key learning outcomes
TBC
Speakers
Caroline Bedford - CEO, EDII
Helene Stanway - Coaching Director, EDII