Global events are increasingly influencing claims outcomes in Australia. While disruptions often begin in energy, freight and supply chains, their effects can flow through to construction materials, contractor pricing, repair timelines and overall claims performance.
Drawing on Crawford Australia's latest claims inflation research, this webinar explores how emerging cost pressures are moving through the claims ecosystem and where insurers, brokers and claims professionals are beginning to see the effects. Attendees will gain practical insights into the changing cost environment, evolving contractor and procurement behaviours, and the implications for claim cost predictability, duration and customer expectations.
The session will provide a claims-focused perspective on the trends shaping repair and rebuild costs and what they may mean for the industry in the months ahead.
Key learning outcomes
By attending this webinar, participants will:
- Understand how global economic and geopolitical developments can influence claims costs in Australia
- Identify the key drivers of cost variability and claims duration across repair and rebuilding programs
- Recognise emerging trends in procurement, contracting and supplier markets, and their implications for claims outcomes and customer experience
Speaker
Tim Butler - Head of Contractor Connection and CRD, Crawford & Company Australia