ASIC will discuss two recent publications concerning rising car insurance premiums and the use of cash settlements in home insurance claims.
These projects highlighted industry-wide opportunities to improve consumer outcomes across both motor vehicle and home insurance policies. ASIC's reviews found that home insurers need to provide greater transparency and support around cash settlements, while motor insurers need to better explain premium increases and pricing drivers. Together, the reviews set clearer expectations for insurers to improve disclosure, strengthen consumer decision-making, and deliver fairer and more transparent insurance practices.
Speaker
Nathan Bourne - Regional Commissioner NSW, SEL - Credit, Payments, General Insurance and Indigenous Outreach