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ANZIIF is the leading membership, training and professional development organisation for the insurance and finance industry in the Asia-Pacific region. We partner with a broad range of organisations and government to provide services that support professional excellence. We help enhance standards and improve community understanding of insurance and finance.

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Professional Development Videos
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0.75CIP Points

Webinar: Vulnerability — Code Protections and Support

ANZIIF
28 Feb 2025 - Viewing time 60 minutes
Insurance Broking General Insurance Claims Risk Management
Join representatives of the IBCCC and GICGC in this on-demand webinar as they unpack the topic of consumer vulnerability.
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