Faced with a deluge of costs on all fronts, including their reinsurance expenditure, insurance companies are increasing their premiums, sometimes in the region of 15 or 20 per cent.
Meanwhile, customers struggling to come back from natural disasters or manage increasing interest rates and other financial pressures, are being forced to question their insurance commitments.
In Issue 2 of the ANZIIF Journal, we explore the confluence of factors leaving those who can least afford it without insurance and what measures government and private sectors can take to prevent the slide.
Also, delve into the rapidly evolving wants and needs of insurance customers, get the latest on the alarming increase in sport-related concussion claims and meet Suncorp New Zealand’s Jane Brewer, who is working to simplify the customer proposition.
We tackle the pros and cons of psychometric testing in recruitment, deep dive into what new privacy laws will mean for AI in insurance and discover the potential of microinsurance.
Find out how Descartes Underwriting’s Ben Qin is using parametric insurance to build climate change resilience, gain insights into the risks of educational institutions and uncover the truth about living on a hotter, more polluted planet.
Finally, what have we learned from managing claims during disasters and what are some best practice things we can say to customers who are distressed or in need?
Read the Journal with the e-mag frame, or click the button below to view in PDF.