CBRE20
Beyond Breaches
It is essential to the wellbeing of the financial service industry that all professionals in the industry understand compliance requirements and the related mechanisms, whether they have direct responsibility for compliance reporting or not.
This short course applies to a range of areas including General Insurance, Life Insurance and Broking.
Beyond Breaches is a short course that provides a general overview of compliance breaches as they relate to financial services provider licensing requirements and codes of practice and conduct in both Australia and New Zealand.
Charlotte Aronsen, one of the subject matter experts for an earlier version of this course, says she found it easy to understand and comprehensive when accompanied with information on wider compliance obligations for both general and life insurance. Click and continue reading the article.
Who should take the course
The course is suitable for those who provide financial services and/or advice and who hold a financial service licence, or are employed by or represent a financial services licence holder.
What you'll learn
By the end of this short course, you should be able to:
- describe licensing obligations
- define breach types
- understand general reporting requirements
- consider the consequences of every customer interaction
- explain what good outcomes for customers are
- value the importance of providing services that are fit for purpose
- behave ethically and fairly when making decisions.
Topics Covered
There are multiple learning pathways available with customised content related to your insurance faculty.
| Students must complete Topic 1, 2 and 3, and choose a topic from the remaining three. | |
| 1. Financial service providers | 4. General insurance |
| 2. About breaches, breach reporting & resolution | 5. Life insurance |
| 3. Code of practice/conduct | 6. Broking |
Click to see the course flyer for more details.
Enrolment
Enrol online with your ANZIIF account details, or contact [email protected] for company bulk enrolment assistance.
For more information, please contact customer service via [email protected] or +613 9613 7200.