ANZIIF is proud to launch its first-of-its-kind Business School, a learning experience normally only accessible to C-Suite and executives, the ANZIIF Business School is creating a new experience for all at an inclusive price point.
Taking place on Thursday 18 June at the University of Technology Sydney, this inaugural program brings together leading industry experts for a day of University-style sessions focused on real-world application, practical insights and meaningful takeaways.
Each session is designed as a deep-dive learning experience, equipping you with the tools, frameworks and confidence to take back and apply within your own organisation. Expect interactive discussion, practical case examples and tangible outcomes.
Across four focused sessions, you’ll explore:
- The Future Direction of Insurance in Australia
- Trends in Quality Assurance & Regulatory Operations
- Cyber: Trends and Emerging Products, including AI
- The Impact of Natural Catastrophes on the Insurance Industry
Build your own experience with a flexible format that allows you to attend individual sessions or curate a full day of learning tailored to your goals.
Between sessions, connect with peers and industry leaders, and explore new ideas within our sponsorship marketplace - a dedicated space to engage with solution providers, discover emerging services and continue the conversation beyond the classroom.
Learn it. Apply it. Lead with it.
ANZIIF Business School is built for professionals who want more than information - they want capability
Walk away with practical insights, actionable strategies and a stronger network, ready to navigate the evolving risk landscape with confidence.
Be part of the conversations shaping the future of insurance.
Session 1
The Future Direction of Insurance in Australia
Speaker: To be announced
Overview
The Australian insurance industry is at a critical inflection point as affordability, resilience, and regulation come under sharper focus. This session examines the future direction of insurance in Australia.
Session 2
Trends in Quality Assurance & Regulatory Operations
Speakers:
- Prue Monument - General Manager Code Compliance, AFCA
- Jared Orth - Senior Manager Code Compliance (General Insurance), AFCA
- Daniela Kirchlinde - Senior Manager for the Insurance Brokers Code of Practice, AFCA
Overview
This session will be a combination of presentation and panel discussion. It will examine the key challenges facing general insurers, life insurers, and insurance brokers, and emerging risks to meeting community expectations and delivering good customer outcomes. The panel will share insights from their monitoring of Code compliance and explore how insurers and brokers can address these risks, better meet their Code commitments, and improve outcomes for customers.
Session 3
Cyber: Trends and Emerging Products including AI
Speaker:
- Karen Stephens - Co-Founder & CEO, BCyber
Overview
This session will explore evolving cyber risk trends and emerging insurance solutions, including the growing role and implications of artificial intelligence.
Session 4
The Growing Impact of Natural Catastrophes on the Insurance Industry
Speaker:
- Dr Mei Sun Yee - Analytics Manager Australasia, Munich Re
The growing impact of natural catastrophes is redefining how insurers assess, price, and transfer risk. This session unpacks the shift in claims patterns, the emergence of parametric insurance, and the strategic implications of a world where past data no longer reliably predicts future losses.
CIP Points
1.5 CIP Points per session
6.0 CIP Points for completing all four sessions
What to Expect
- Expert-led sessions: Insights from industry leaders, regulators and practitioners.
- Flexible learning: Attend one or multiple sessions based on your professional development goals.
- Networking opportunities: Connect with peers, speakers and industry partners throughout the day.
- Industry-led insights: Practical content you can apply directly to your work.
Marketplace
Between sessions, explore a curated marketplace of exhibitors designed to help you:
- Connect with solution providers
- Discover new products and services
- Continue conversations sparked during sessions
Who Should Attend?
The ANZIIF Business School is ideal for professionals seeking:
- High-quality professional development
- Insights into current and emerging industry trends
- A university-style learning environment with strong networking opportunities
Prue Monument
Prue Monument
General Manager Code Compliance & CEO Banking Code Compliance Committee
Australian Financial Complaints Authority (AFCA)
Prue has extensive regulatory experience and a strong focus on practice improvement and public benefit. Prue is currently the General Manager Codes and CEO Banking Code Compliance with the Australian Financial Complaints Authority (AFCA). In this role, Prue supports the work of five independent Committees overseeing code monitoring activities, investigations of alleged code breaches and promoting industry best-practice across Australia’s financial services sector.
Prior to joining AFCA, Prue was the Executive Director of Regulatory Operations at Australia’s higher education regulator, the Tertiary Education Quality and Standards Agency. She was previously Director of Compliance at the Australian Charities and Not-for-profits Commission (ACNC). This included responsibility for the ACNC’s Compliance directorate focused on identifying and investigating abuse and mismanagement in Australia’s charity sector and helping charities build their governance capabilities.
She has also held senior roles in the Department of Immigration and Border Protection, including as the National Manager of the Allegations Assessment Team and overseas postings in Shanghai and Beirut focused on program integrity, compliance, and fraud prevention.
Prue holds an Executive Master of Public Administration.
Dr Jared Orth
Dr Jared Orth
Senior Manager Code Compliance (Insurance)
Australian Financial Complaints Authority (AFCA)
Jared leads the teams supporting the General Insurance Code Governance Committee and Life Code Compliance Committee in their roles monitoring and enforcing each industry's Code of Practice.
Jared has a depth of experience in regulatory and compliance roles, previously leading teams at the higher education regulator TEQSA, and is a former academic and educator with a PhD from the University of Melbourne.
Daniela Kirchlinde
Daniela Kirchlinde
Senior Manager for the Insurance Brokers Code of Practice
Australian Financial Complaints Authority (AFCA)
Daniela Kirchlinde is the Senior Manager for the Insurance Brokers Code of Practice at the Australian Financial Complaints Authority (AFCA). With a career spanning three decades, Daniela has been a driving force in complaints handling and compliance management, having previously served as Complaints and Compliance Manager at AFCA and its predecessor schemes since 1995.
Her deep expertise in dispute resolution is backed by extensive experience across the financial services sector, including insurance broking and customer-owned banking. Daniela’s career also includes roles in England and Germany, giving her a broad international perspective and a nuanced understanding of regulatory environments.
She holds a Bachelor of Commerce from Cologne University (Germany) and a Graduate Diploma in Finance and Investment from the Australian Securities Institute in Melbourne. Daniela is known for her strategic oversight, regulatory acumen, and clear communication style that consistently drives compliance improvements and delivers value. Her proactive leadership fosters positive outcomes and strong stakeholder engagement, making her a respected voice in the industry.
Karen Stephens
Karen Stephens
Co-founder and CEO
BCyber
Karen Stephens is the co-founder and CEO of BCyber. After more than 25 years in financial services, Karen moved into SME cybersecurity risk management. She works with SMEs to protect and grow their businesses by demystifying the technical aspects of cybersecurity and helping them identify and address cybersecurity and governance risk gaps.
She was named inaugural Female Cyber Leader of the Year at the 2023 CyberSecurity Connect Awards in Canberra and has been a finalist in 2024 and 2025 in the Australian Cyber Awards for Cyber Security Professional of the Year - Professional and Financial Services.
Dr Mei Sun Yee
Dr Mei Sun Yee
Analytics Manager, Australasia
Munich Re
As the Analytics Manager at Munich Re Australia, Dr Mei Sun Yee specialises in bridging the gap between climate and natural hazard trends into actionable insights and solutions.
With more than a decade of experience spanning climate science, catastrophe modelling, product development and geospatial risk intelligence, she brings a holistic perspective on how climate and urban growth shape exposure and losses.
Mei holds a PhD in Engineering and works closely with research institutes to advance science based resilience.
Award Categories & Criteria
Thank you to our sponsors
Explore how partnering with ANZIIF in 2026 connects your organisation with insurance professionals, decision-makers and future leaders. Discover partnership opportunities and get in touch to start the conversation. Please contact Barbara Maruno, Partnerships Manager.
