In today’s environment, financial services firms must reduce costs and deliver excellent customer service.
Pre-recorded presentation — with Forrester
This webinar will feature a pre-recorded presentation by two experts from Forrester — Zhi-Ying Barry, Senior Analyst, and Simone Briggs, Strategy Consultant.
Zhi-Ying and Simone will share what's top of mind for Finserv leaders, along with insights from the latest Forrester Customer 360 Total Economic Impact Study.
Live Q&A session — with Salesforce
Following the pre-recorded presentation, you will have the opportunity to chat live with Financial Services Industry Director Robert Whitaker and Salesforce Senior Engineer Damian Murray.
Register now to join us and confidently navigate the ever-changing world of financial services.
Learning Outcomes
At the end of this webinar, attendees will be able to:
- Describe financial services trends and key priorities for the industry in 2023
- Demonstrate digital’s impact on broader organisational objectives to secure digital budget
- Identify top digital skills in demand in the financial services sector
- Understand how to accelerate business value through technology with low-code or no-code platforms such as Salesforce
Proudly supported by
Zhi-Ying Barry
Zhi-Ying Barry
Senior Analyst
Forrester
Simone Briggs
Simone Briggs
Strategy Consultant
Forrester
Damien Murray
Damien Murray
Lead Solution Engineer, Financial Services
Salesforce
Robert Whitaker
Robert Whitaker
Financial Services Industry Senior Director
Salesforce