• Support
  • Log In
  • Sign Up
ANZIIF Logo
Go back
Professional Development

Need help with professional development?

Contact Support

View by Kind
Go back
View by Kind
Short Courses Qualifications Skills Units Compliance Webinars Events Articles Videos Snapshots Activities Whitepapers Ask an Expert ANZIIF News Hub Knowledge Diagnostic—Claims Handling
View by Sector
Go back
View by Sector
Claims General Insurance Insurance Broking Reinsurance Risk Management Life and Retirement Income
All Professional Development The Journal Journal, Volume 48, Issue 1, AI Feature Recognition of Prior Learning Your Career in Insurance
Studying with ANZIIF
Go back
Studying with ANZIIF Enrol Academic Calendar Assessments FNS20 Training Package Student Policies Student Support
For Companies
Go back
For Companies Train your staff Life Insurance Professional Standards General Insurance Claims Handling Framework Reference books Government Training Incentives
Go back
Membership

Need help with your membership?

Contact Support

Membership & Account Access
Go back
Membership & Account Access
Become a Member Renew or Reinstate Membership
Members Centre - Professional Development
About membership
Go back
About membership
Membership Benefits Member Levels Member Advantage Certified Insurance Professionals Digital Badge Member Directory
Scholarships and Awards
Go back
Scholarships and Awards
Australian Industry Awards New Zealand Industry Awards Academic Awards Lloyds Scholarship Turks Bright Light Award ICNZ and ANZIIF Scholarship
Go back
About ANZIIF

ANZIIF is the leading membership, training and professional development organisation for the insurance and finance industry in the Asia-Pacific region. We partner with a broad range of organisations and government to provide services that support professional excellence. We help enhance standards and improve community understanding of insurance and finance.

Overview
Go back
Overview History Boards and Councils Annual Reports Media Governance Corporate Sponsorship Partners Careers at ANZIIF Contact
Community Initiatives
Go back
Community Initiatives
Your Career in Insurance Careers in Insurance Corporate Supporter Making a Difference Awards Donna Walker Awards Life Insurance Professional Standards General Insurance Claims Handling Framework Generation i
ANZIIF Logo
Professional Development Activities
Activity
Premium
0.5CIP Points

Protecting victims: Handling deliberate damage in family violence situations

05 Feb 2026 - Reading time 20 minutes
Claims General Insurance Insurance Broking Risk Management
Gain practical insights into supporting victims of family violence through sensitive insurance claims handling, focusing on impact of deliberate damage and ethical best practice.
Premium

You need to login to access this

Login to Collect Points & Comment
What are CIP Points? About ANZIIF Membership
Professional Development

Related Resources

  • Journal
    0.25 CIP Points

    How to identify vulnerable customers

    Vulnerability can come in many forms, and claims teams are being encouraged to dig a little deeper t
    25 May 2022
  • Premium

    Article
    0.25 CIP Points

    NIBA Guide provides extra help with identifying vulnerable clients

    NIBA has released a nine-page Vulnerable Clients Guide to support the updated industry Code of Pract
    24 Aug 2022
    3 min read
  • Video

    SNAPSHOT: Empathetic Claims Management

    What is empathy, and what is its role in claims handling? If you’ve ever considered this question,
    30 Apr 2024
    2 min view
  • Short Course
    1 CIP Points

    Empathetic Claims Management

    Claims, General Insurance

    Empathetic Claims Management

    Claims, General Insurance
    AUD $88
  • Short Course
    1 CIP Points

    Creating good outcomes for customers experiencing vulnerabilities.

    General Insurance, Claims, Insurance Broking, Life and Retirement Income

    Creating good outcomes for customers experiencing vulnerabilities.

    General Insurance, Claims, Insurance Broking, Life and Retirement Income
    AUD $88
  • Your comment has been successfully posted

    Comments

    Loading comments

    Remove Comment

    Are you sure you want to delete your comment?
    This cannot be undone.

    kitchen sink logo
    • About
    • Professional Development
    • Membership
    • Compliance
    • Contact Us
    • Enrol
    • Become a Member
    • Login
    • Privacy Statement
    • Terms & Conditions

    © Copyright The Australian and New Zealand Institute of Insurance and Finance Inc. 2021

    RTO NO. 3596