Senior Claims Examiner
Handles complex or high-value claims, mentors junior staff, and assists in training.
Skills: Advanced analytical skills, decision-making, knowledge of insurance law.
Your Customised Professional Development Resources
SNAPSHOTS
ANZIIF Snapshots are professional development series presented in the captivating form of visual storytelling. These bite-sized micro-learning videos are meticulously crafted to not only educate but also inspire viewers to confidently arrive at specific conclusions.
- Effects of underinsurance
- Electric vehicle insurance
- Empathetic Claims Management
- What is salvage?
- IT outage: Are you ready?
Professional Development Activities
Professional Development activities are fast-track online learning modules that only available to ANZIIF members.
- Elevate your expertise with Tony Morgan
- Managing conflict
- Emotional Intelligent Customer Service
- Lithium-ion batteries
- Cyber resilience
- Navigating earthquake risks
- Cracking the code on fraud investigations
- Becoming resilient
- Meeting the insurance professional - Loss Adjuster
- Understanding Climate Drivers
Explore Courses
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Skills Unit
10 CIP Points
Analyse insurance claims
Claims
Analyse insurance claims
Claims
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Skills Unit
10 CIP Points
Manage non-routine and complex liability claims
General Insurance Claims
Manage non-routine and complex liability claims
General Insurance Claims
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Skills Unit
10 CIP Points
Settle liability claims
General Insurance Claims
Settle liability claims
General Insurance Claims
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Skills Unit
10 CIP Points
Serving the customer
General Insurance Insurance Broking Claims
Serving the customer
General Insurance Insurance Broking Claims
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Skills Unit
10 CIP Points
Analyse data
General Insurance Insurance Broking Claims
Analyse data
General Insurance Insurance Broking Claims
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Skills Unit
10 CIP Points
Resolve disputes
General Insurance Insurance Broking Claims
Resolve disputes
General Insurance Insurance Broking Claims
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Skills Unit
10 CIP Points
Apply Codes of Ethical Practice
General Insurance Insurance Broking Claims
Apply Codes of Ethical Practice
General Insurance Insurance Broking Claims
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Skills Unit
10 CIP Points
Deliver professional general insurance services
General Insurance Claims
Deliver professional general insurance services
General Insurance Claims
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Skills Unit
10 CIP Points
Apply workplace communication strategies
General Insurance Insurance Broking Claims
Apply workplace communication strategies
General Insurance Insurance Broking Claims
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Skills Unit
10 CIP Points
Analyse the insurance market
General Insurance Claims Insurance Broking
Analyse the insurance market
General Insurance Claims Insurance Broking
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Skills Unit
10 CIP Points
General insurance law and regulation
General Insurance Insurance Broking Claims
General insurance law and regulation
General Insurance Insurance Broking Claims
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Skills Unit
10 CIP Points
Manage professional development
General Insurance Claims
Manage professional development
General Insurance Claims
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Skills Unit
10 CIP Points
Develop and maintain professional relationships
General Insurance Claims
Develop and maintain professional relationships
General Insurance Claims
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Short Course
1.5 CIP Points
Building Integrity
General Insurance Claims Insurance Broking Life and Retirement Income
Building Integrity
General Insurance Claims Insurance Broking Life and Retirement Income
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Short Course
1 CIP Points
Beyond Breaches
General Insurance Claims Insurance Broking Life and Retirement Income
Beyond Breaches
General Insurance Claims Insurance Broking Life and Retirement Income
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Short Course
2 CIP Points
Privacy Act
General Insurance Claims Insurance Broking Life and Retirement Income
Privacy Act
General Insurance Claims Insurance Broking Life and Retirement Income
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Short Course
1 CIP Points
Empathetic Claims Management
Claims General Insurance
Empathetic Claims Management
Claims General Insurance
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Short Course
1.5 CIP Points
ReACT - Regulation and the law, what you need to know now
General Insurance Claims Insurance Broking Life and Retirement Income
ReACT - Regulation and the law, what you need to know now
General Insurance Claims Insurance Broking Life and Retirement Income
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Short Course
0.5 CIP Points
Cash Settling Standards for Claims Handling
General Insurance Claims
Cash Settling Standards for Claims Handling
General Insurance Claims