Claims Specialist / Claims Team Leader

Skills for Specialist: specialised knowledge in a particular area of insurance.

Skills for Team Leader: leadership, team management, strategic planning.

Your Customised Professional Development Resources

SNAPSHOTS

ANZIIF Snapshots are professional development series presented in the captivating form of visual storytelling. These bite-sized micro-learning videos are meticulously crafted to not only educate but also inspire viewers to confidently arrive at specific conclusions.

• Effects of underinsurance
• Electric vehicle insurance
• Empathetic Claims Management
• IT outage: Are you ready?

Professional Development Activities

Professional Development activities are fast-track online learning modules that only available to ANZIIF members.

• Elevate your expertise with Tony Morgan
• Managing conflict
• Emotional Intelligent Customer Service
• Lithium-ion batteries
• Cyber resilience
• Cracking the code on fraud investigations
• Takaful vs conventional insurance
• Becoming resilient
• Parametric insurance
• Virtual risk assessment
• Understanding Climate Drivers