Upcoming Event
In-person Only

AICLA/ANZIIF Claims Convention

The AICLA/ANZIIF Claims Convention (CC23) is the leading insurance claims event in Australasia, attracting delegates, industry experts and world-class speakers from across Australia, New Zealand the Pacific and Asia. This year marks the 16th Claims Convention, a successful collaboration between AICLA and ANZIIF.

6 CIP Points

28 September 2023

8:00am - 8:30pm AEST

Sofitel Sydney Wentworth

Member - AICLA, ANZIIF: $715 AUD

Non Member: $935 AUD

Member Group - AICLA, ANZIIF (3 or more): $660 AUD

Non Member Group (3 or more): $880 AUD

Early Bird pricing closes 31 August 2023

Register Now on the AICLA Website

This year marks the 16th Claims Convention, a successful collaboration between AICLA and ANZIIF. 

The Convention is the leading insurance event in Australasia, and is expected to attract over 300 delegates, industry experts and world-class speakers. Delegates will benefit from face-to-face networking with professionals from across the claims industry.

Themed Insurance Claims – Proactivity in Reactive Situations, this years Claims Convention is designed to give claims professionals the insights and knowledge they need to tackle the key issues facing their sector both now and moving into the future.

Your ticket to the event includes all convention sessions, access to the exhibition, CC23 app, handouts, lunch, morning and afternoon tea, plus a three-hour cocktail function.

 "Over the years I have seen firsthand the benefits that the Claims Convention delivers to claims professionals of all levels and experience. The speakers in the program are the experts in their field and deliver exceptionally informative sessions. 

Equally as important is the networking opportunity the conference brings. Whilst we are sometimes employed by competing companies, I see the claims fraternity more like industry colleagues. Never has this been more evident than when being involved in the response to a CAT event. 

It is a privilege to be part of the committee and give something back to two organisations that I have received so much from over 20 years." 

David Gow, Head of Claims, CHU Underwriting Agencies Pty Ltd 

Who Should Attend

Professionals engaged in the insurance industry, particularly in the area of claims including senior insurance company managers, brokers, re-insurers, loss adjusters, professional consultants, insurance lawyers, suppliers and service providers. 


AICLA and ANZIIF gratefully acknowledges the generous assistance and support of the 2022 AICLA/ANZIIF Claims Convention Organising Committee.

  • Glyn Lloyd - AICLA/Charles Taylor
  • Tony Libke - AICLA
  • Adrian Libke - AICLA
  • Mark Silveira - ANZIIF
  • Barbara Maruno - ANZIIF
  • David Gow - CHU
  • Bob Leach - Suncorp
  • Sara Malins - Sedgwick NZ
  • Colin McEnery -Sedgwick
  • Sherrie Morton - AXA XL
  • Nicole Platt - Swiss Re


To register, visit the AICLA website. If you have difficulty with the online registration please contact AICLA office on [email protected] or phone +61 7 3229 6663.

For further information, visit the AICLA website or contact Tony Libke, Chief Executive [email protected]. 

Planned Topics

  • AI in Insurance Claims – Weighing the Benefits and Risks
  • Cyber Response – Solving Tech Issue
  • Seeing the Forest for the Trees – The Power of Claims Data
  • Reinsurers – The Role They Play
  • Modern Work Trends – Employer Employee Balance
  • Obligations & Expectations – Environmental, Social & Governance
  • Lithium Battery Failures
  • Panel: Disaster Event Response by Industry

Full program and lineup of speakers coming soon

Award Categories & Criteria


Sponsorship opportunities for this event are available. For more information on how your organisation can benefit as a sponsor, please the team at [email protected].







Speaker Gifts & Supporting Sponsors