In this real-life case study, a well-qualified and experienced loss adjuster failed to correctly interpret an exception to a burglary policy resulting in inaccurate, deemed negligent, advice being relayed to the policyholder.

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In this real-life case study, a well-qualified and experienced loss adjuster failed to correctly interpret an exception to a burglary policy resulting in inaccurate, deemed negligent, advice being relayed to the policyholder.
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