Difficult conversations are an inevitable part of professional and personal life — whether it’s addressing performance, navigating conflict, or managing sensitive client discussions. Handled well, these conversations can strengthen relationships, build trust, and lead to positive outcomes.
In this Thursday Thought Leaders webinar, Moran will share practical strategies and proven techniques to approach difficult conversations with confidence and clarity.
This interactive session will equip you with tools to navigate difficult conversations constructively, ensuring you maintain professionalism while fostering stronger connections.
Key Takeaways
- Using language that reduces defensiveness and builds understanding.
- Managing emotional dynamics while staying focused on solutions
- Turning tough conversations into opportunities for growth
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How skills-based workforce modelling reframes industry planning and exposes hidden gaps.
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Practical implications for employers, policymakers, and professionals seeking to future-proof their workforce strategies.
Speaker
Moran Baillie, Leadership Coach & Workshops Facilitator