ANZIIF is the leading membership, training and professional development organisation for the insurance and finance industry in the Asia-Pacific region. We partner with a broad range of organisations and government to provide services that support professional excellence. We help enhance standards and improve community understanding of insurance and finance.
ANZIIF Webinar - Using behavioural insights for workers compensation and CTP claims
13 Nov 2020
ClaimsGeneral InsuranceInsurance Broking
Tune in to this webinar to hear from Luke Freeman, Behavioural Insights Specialist at QBE Insurance, who will discuss how his team gain a deeper understanding of what influences customer behaviour and how they use experiments to test solutions.