ANZIIF Journal, Volume 48, Issue 1, AI Feature
We are excited to present Volume 48, Issue 1, which focuses on AI.
Artificial intelligence is no longer a concept on the horizon- it's already changing how insurance operates. From faster claims and fraud detection to stronger cyber security and more personalised customer experiences, AI is transforming the way we work.
To help you manage this change better, we’ve curated a special collection of resources that step you through the three main types of AI in insurance- Traditional AI, Generative AI and Agentic AI. Each brings unique strengths and risks, and together they’re reshaping our profession in real time.
You’ll also hear from global experts and innovators who are applying AI today, through articles, research papers, immersive content, webinars and podcasts. These resources are designed to give you clarity and practical knowledge you can use in your role and organisation.
ANZIIF Journal Vol 47, Issue 3
We are excited to present Issue 3 of the ANZIIF Journal, a special edition celebrating 140 years of transformation and service in the insurance industry in thought leadership and learning.
Headlining this landmark issue, we explore the nature of modern professionalism through the eyes of top insurance leaders driving change and advocating for consistent educational standards.
We reveal the top trends as insurers adapt to rapidly shifting customer expectations, reflect on how pivotal disasters have prompted risk modelling and policy design advances, and take a walk through ANZIIF’s timeline, from its beginnings in 1884.
Find out what the insurance landscape will look like when ANZIIF turns 150, learn the mindset required to be customer centric, and for the first time in the ANZIIF Journal, try your hand at insurance specific word puzzles!
Read Previous Issues:
Volume 47, Issue 2 Changing Perceptions: How the insurance industry can reverse its negative reputation
Volume 47, Issue 1 The path to doing better: Insurers still have work to do to minimise customer disputes
Volume 46, Issue 4 Travel takes off: How online insurers are responding to the great travel renaissance
Volume 46, Issue 3 AI: Perils & Promise: Can insurers balance the risks and rewards of AI tools and navigate a path forward?
Volume 46, Issue 2 Counting the costs: Between natural disasters and rising inflation, how can we keep insurance accessible?
Volume 46, Issue 1 Careers in Focus: How to navigate the insurance job market in 2023
Volume 45, Issue 4 When climate change hits home: Responding to rising sea levels
Volume 45, Issue 3 Worker Shortages: What the labour crisis means for insurers
Volume 45, Issue 2 Takaful takes off: Islamic insurance is on the rise and Asia Pacific markets are primed for growth
Volume 45, Issue 1 The Great Resignation: How can insurers attract fresh talent?