AQF Diploma of General Insurance

The AQF (Australian Qualifications Framework) Diploma of General Insurance FNS51120 is designed for insurance professionals with four or more years of experience working in small or large insurance businesses with retail and/or commercial clients.

General Insurance
Attain Senior Associate Membership Level

Each unit aims to develop specific technical, analytical and interpersonal knowledge and skills required to:

  • effectively lead a claims or underwriting team
  • manage and settle insurance claims
  • manage the process of analysing and assessing the risks associated with a prospective customer’s insurance policy application
  • prepare and maintain relevant documentation
  • provide quality insurance services to customers.

Insurance professionals can focus on specific areas they wish to develop by taking units as standalone short courses — or, if desired, units can be combined to attain the full Diploma in General Insurance.  

ANZIIF Insurance Qualification

'I found that applying my lessons to my work situation really helped with retaining information. It helps too that the ANZIIF course timeframes are flexible. I found it really easy to fit in study with full time work. ANZIIF courses and exams are very work-from-home friendly, making the impact of COVID minimal.'

- Holly Oberg, Case Manager (New Zealand)

Financial Services Training Package (FNS20) Update

As a result of the FNS20 training package update, ANZIIF is required to update its qualifications from 3 November 2021. Continuing students who commenced studies from April 2016, or new students who are commencing studies before November 2021, should refer to this document for your pathway.  

Download the FNS20 Transition Pathway

Course Structure

To be awarded the Diploma, students must complete SEVEN compulsory units, THREE units choose from elective units, and TWO units choose from other units. 

Explore Skills Units