Customer Listening Project

ANZIIF is conducting the 2022 ANZIIF Customer Listening Survey, which will  delve into your learning needs, training and education choices. We are also interested in your thoughts about what external providers like ANZIIF need to offer to ensure insurance professionals are maintaining the highest professional standards.

The research will deepen our understanding of the evolving needs of the insurance industry and the people it employs. It will also play a significant role in shaping what ANZIIF delivers to support the learning and development of the insurance industry, now and into the future. 

We would be grateful for your participation in the survey before 11.59pm AEST Sunday, 15 May 2022.

Complete the survey

Our Research Partner

This survey is being conducted by Survey Matters, experts in association membership research, so you can be sure that your answers will remain confidential.

Individual responses will not be identified, so we encourage you to provide honest and objective feedback. Please note, however, that any free text comments you provide may be provided to ANZIIF unedited. If you identify yourself by name, writing style or otherwise you will not remain anonymous, however your responses to quantitative questions will not be able to be identified. You can view our Terms of Use and Privacy Policy at the bottom of each page of the survey.

Depending on your answers it should take around 15-20 minutes to complete. If you need to leave the survey before you have finished, your responses will be saved so that when you come back to it you will not need to re-enter previously answered questions. 

Complete the Survey and Win

As a sign of our appreciation of your time we are offering the chance to WIN one of ten (10) prizes.   

  • 2 x Skills Units (up to the value of $500AUD)
  • 3 x ANZIIF Event Registrations (excl. RISC and Industry Awards)
  • 5 x $100 gift cards.   

Winners will be drawn randomly by Survey Matters at the conclusion of the survey.

Complete the survey

If you have any questions in relation to the survey, please contact Survey Matters on [email protected] or +61 3 9452 0101.