New Zealand students can enrol by the end of June 2023. Please contact Customer Service on 0800 103 675 or email [email protected] if you have any queries.
Skills Unit

Issue liability insurance contracts

This unit describes the skills and knowledge required to undertake processes related to issuing an insurance contract in a non-routine, complex situation. It includes identifying the necessary information and issuing a new policy or contract of insurance in response to requests for quotes, new policies or interim cover (cover note) in non-routine, complex situations.

10 CIP Points
Issue liability insurance contracts
AUD $460
General Insurance
5-week Study Period
10 Credit Points
Enrol Now

Who should take the course

This unit applies to individuals working in job roles with specialist knowledge and functions such as insurance brokers or agents, in a range of insurance sectors within organisations of various sizes and across a range of client bases.  

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements.  Users are advised to check with relevant state and territory regulatory authorities to confirm those requirements. 

What you'll learn

By the end of this learning pathway, you should be able to:

  • understand sources of legal liability and the impact of legislation on liability insurance
  • identify non-routine, complex aspects of a risk and clarify the client’s situation
  • determine the appropriate approach to take regarding the risk, within relevant parameters
  • issue the insurance contract.


FNSISV531 Issue insurance contracts covering non-routine and complex situations

Topics covered

Week 1: Legal liability

  • examine the three sources of legal liability: 
    • tort law
    • contract law
    • equity
  • examine the torts of negligence, nuisance and defamation
  • identify the six elements that are required to make a contract
  • examine Australian legislation that affects liability cases.
  • Codes of practice for the insurance industry

Week 2: Identifying complex aspects of the risk

  • revise the underwriting process
  • identify non-routine, complex aspects of the client’s situation where required 
  • examine the risks associated with specific liability policies.

Week 3: Determining the appropriate approach

  • sourcing information and documentation
  • verifying risk information and documentation
  • Implement survey requirements
  • underwriting analysis tools
  • major factors in assessing the risk
    • calculating the premium.

Week 4: Issuing the contract

  • determining the terms and conditions of the contract
  • referring the risk
  • declining a risk
  • issuing the contract.


1 Exam and 1 Simulation

See the Assessment and Academic Calendar pages for more information. 

10 CIP Points
Issue liability insurance contracts
AUD $460
General Insurance
5-week Study Period
10 Credit Points
Enrol Now