Evaluate collected information and report findings
This unit describes the skills and knowledge required to evaluate collected evidence and report findings to the principal.
It applies to individuals who are currently working as, or looking to work as, a loss adjuster.
What you'll learn
By the end of this learning pathway, you should be able to:
- analyse the established facts
- assess liability and recovery options
- determine recovery rights
- report findings.
FNSILA512 Evaluate collected information and report findings in loss adjusting
- identify the evaluation process
- interpret evidence and match it to the relevant policy criteria
- asses the validity of the customer’s claim
- evaluate the likelihood of fraud occurring based on the evidence provided
- identify how to report fraud in a positive way
- identify principles of high quality reports
- identify the potential impacts of poorly written reports to all parties involved
- identify appropriate wording to be used in reports
- edit a prepared report paragraph
- identify the structure of a report
- identify good report presentation practices.
- identify who could issue a contract to a loss adjuster
- identify the types of reports loss adjusters may deliver
- interpret the principal’s instructions
- inspect the evidence to ensure all required evidenced has been collected.
- evaluate the information needed for the Circumstances of the claim section
- identify what needs to be detailed in the Investigation and Liability issues sections
- identify if a loss was caused by the negligent act/s of a party
- arrange the questions to be answered when determining if the policy responds in a logical order
- calculate the quantum for a loss event
- prepare the Investigation, Liability issues, Policy response, Quantum and Reserve sections.
- identify if recovery and/or salvage are potential actions can be taken
- propose recommendations for the future appropriate to the report type
- revise prepared reports
- evaluate written reports.
1 Exam and 1 Simulation