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Thursday Thought-Leaders: Code Compliance: Failing to Meet Claims Timeframes

Explore the Life Insurance Code of Practice with industry expert, Elizabeth McNess.

1 CIP Points

Thursday, 31 October 2024

12:00pm - 1:00pm AEST

Free

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Overview

This presentation will provide a comprehensive overview of the Life Insurance Code of Practice, the Life Code Compliance Committee, and a discussion of a recent Determination made by the Life CCC where a subscriber failed to meet claim handling timeframes.


Key Takeaways

  • Explain the role of the Life CCC
  • Understand the Code obligations on claim handling timeframes
  • Discuss the importance of appropriate change management plans and effective risk mitigation.

Speakers

 Elizabeth McNess, Senior Manager Code Compliance, Code Compliance and Monitoring, Life Code Compliance Committee

 

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