This presentation will provide a comprehensive overview of the Life Insurance Code of Practice, the Life Code Compliance Committee, and a discussion of a recent Determination made by the Life CCC where a subscriber failed to meet claim handling timeframes.
Key Takeaways
- Explain the role of the Life CCC
- Understand the Code obligations on claim handling timeframes
- Discuss the importance of appropriate change management plans and effective risk mitigation.
Speakers
Elizabeth McNess, Senior Manager Code Compliance, Code Compliance and Monitoring, Life Code Compliance Committee