Award Categories

Entering the annual Australian Insurance Industry Awards is a great way to showcase your achievements, gain recognition for your successes and promote your business to staff and customers. Award submissions are open to all companies operating in the Australian insurance industry. 

Winners of the 2019 Australian Insurance Industry Awards will be announced on Thursday 22 August.


If you have any inquiries regarding the Awards, please contact Rachel Magill through email or on 03 9613 7273.

  • Small-Medium Broking Company of the Year

    Aust Artboard 1

    Small-Medium Broking Company of the Year

    This award is open to small AFSL insurance broking companies who have demonstrated strong performance and outstanding service for their customers in Australia between 1 January 2018 and 31 December 2018. Companies with a gross premium (base premium excluding charges) up to $80 million are eligible for this category.

    CRITERIA

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:    

    a. how the business is structured and whether the business operates as a standalone, or is a division of a larger organisation or is part of a broking network;
    b. your business strategy and objectives;
    c. how you manage your underwriting relationships and overview the impact this has on your business; 
    d. how your business educates, updates and manages staff on the GI Code of Practice or other codes such as the Insurance Brokers Code of Practice; include details of how you deal with breaches of the code.

    10%

    2. Overview and discuss how you approach sales in your business. This should include: 

    a. any programs or added value services offered;
    b. any measures you have in place to assess customer satisfaction;
    c. your data for client retention over the previous 3 years.

    20%

    3. How your business is transitioning to a solution based model.

    15%

    4. a. Describe a major change or innovation implemented in the last year that addresses a business issue or change in the market.

    b. Identify further changes you see in your market in the next 3–5 years and describe what you are doing to prepare for these.

    15%

    5. Provide and describe your financial results for the last 3 years including but not limited to: premium growth, gross income, profit, GWP and headcount.

    10%

    6. Provide an overview of your approach to staff development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, percentage of insurance qualified staff and percentage of staff who undertake professional development.
    20%
    7. Describe how your business contributes to the professionalism of the insurance industry in terms of industry involvement, your customers and any philanthropic support to the community.

    10%

    The submission MUST be 2,750 words or less.


  • Large Broking Company of the Year

    Artboard 2

    Large Broking Company of the Year

    This award is open to large AFSL insurance broking companies that have demonstrated strong performance and outstanding service for their customers in Australia between 1 January 2018 and 31 December 2018. Companies with a gross premium (base premium excluding charges) over $80 million are eligible for this category.

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured and whether the business operates as a standalone, or is a division of a larger organisation or is part of a broking network; 
    b. your business strategy and objectives; 
    c. how you manage your underwriting relationships and overview the impact this has on your business;
    d. how your business educates, updates and manages staff on the GI Code of Practice or other codes such as the Insurance Brokers Code of Practice; include details of how you deal with breaches of the code.

    10%

    2. Overview and discuss client retention in your business. This should include:

    a. any programs or added value services offered;
    b. any measures you have in place to assess customer satisfaction;
    c. your data for client retention over the previous 3 years.

    20%

    3. Overview your risk management business and provide an example of where you have delivered value to your customer. Provide data to support your answer.

    15%

    4. a. Describe a major change or innovation implemented in the last year that addresses a business issue or change in the market.

    b. Identify further changes you see in your market in the next 3–5 years and describe what you are doing to prepare for these.

    15%

    5. Provide and describe your financial results for the last 3 years including but not limited to premium growth, gross income, profit, GWP and headcount.

    10%

    6. Provide an overview of your approach to staff development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, percentage of insurance qualified staff and percentage of staff who undertake professional development.

    20%

    7. Describe how your business contributes to the professionalism of the insurance industry in terms of industry involvement, your customers and any philanthropic support to the community.

    10%

    The submission MUST be 3,500 words or less.


  • Authorised Representative Group of the year

    Artboard 3

    Authorised Representative Group of the year

    This award is open to AFSL insurance broking companies who generate 80% or more of their total premium income from an Authorised Representative (AR) model. Entrants should demonstrate strong performance and outstanding service for their ARs and customers in Australia between 1 January 2018 and 31 December 2018. Companies with a gross premium (base premium excluding charges) over $100 million are eligible for this category.

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured and whether the business operates as a standalone, or is a division of a larger organisation or is part of a broking network; 
    b. your business strategy and objectives; 
    c. how you manage your underwriting relationships and overview the impact this has on your business;
    d. how your business educates, updates and manages staff on the GI Code of Practice; include details of how many breaches of the code have occurred and how you have dealt with them.

    10%

    2. What differentiates you from other AR models? Provide data.

    15%

    3. Overview how you support your ARs to provide quality services to their clients and any measures you have to assess customer satisfaction.

    20%

    4 a. Describe a major innovation or change implemented in the last year that addresses a business issue or change in the market.

    b. Identify further changes you see in your market in the next 3–5 years and describe what you are doing to prepare for these.

    15%

    5. Provide and describe your financial results for the last 3 years including but not limited to premium growth, gross income, profit, GWP and headcount.

    10%

    6. Provide an overview of your approach to AR development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. AR retention; 
    d. measures of success e.g. AR and staff engagement, AR and staff turnover, percentage of insurance qualified staff and percentage of staff who undertake professional development.

    20%

    7. Describe how your business contributes to the professionalism of the insurance industry in terms of industry involvement, your customers and any philanthropic support to the community.

    10%

    The submission MUST be 3,000 words or less.


  • Authorised Representative Business of the Year

    Artboard 4

    Authorised Representative Business of the Year

    This award is open to insurance broking businesses and individuals which operate as Authorised Representatives. Entrants should demonstrate strong performance and outstanding service for their customers in Australia between 1 January 2018 and 31 December 2018.

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured and whether the business operates as a standalone, or is a division of a larger organisation or is part of a broking network; 
    b. your business strategy and objectives; 
    c. how you manage your underwriting relationships and overview the impact this has on your business;
    d. how your business educates, updates and manages staff on the GI Code of Practice; include details of how many breaches of the code have occurred and how you have dealt with them.

    15%

    What differentiates you from other AR businesses? Provide data.

    15%

    3. Overview and discuss how you approach sales in your business. This should include: 

    a. any programs or added value services offered; 
    b. any measures you have in place to assess customer satisfaction; 
    c. your data for client retention over the previous 3 years.

    15%

    4 a. Describe a major innovation or change implemented in the last year that addresses a business issue or change in the market.

    b. Identify further changes you see in your market in the next 3–5 years and describe what you are doing to prepare for these.

    15%

    5. Provide and describe your financial results for the last 3 years including but not limited to premium growth, gross income, profit, GWP and headcount.

    10%

     

     6. Provide an overview of your approach to staff development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, percentage of insurance qualified staff and percentage of staff who undertake professional development.

    20% 

    7. Describe how your business contributes to the professionalism of the insurance industry in terms of industry involvement, your customers and any philanthropic support to the community.

    10%

    The submission MUST be 3,000 words or less.


  • Underwriting Agency of the Year

    Artboard 5

    Underwriting Agency of the Year

    This award recognises an Australian underwriting agency that has demonstrated excellent technical skills, strong underwriting results and outstanding client service between 1 January 2018 and 31 December 2018. Definition: ASIC-licensed underwriting agencies holding authority to quote and issue insurance products on behalf of principal insurers and/or Lloyd’s.

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured and whether the business operates as a standalone, or is a division of a larger organisation; 
    b. your business strategy and objectives; 
    c. how your business educates, updates and manages staff on the GI Code of Practice; include details of how many breaches of the code have occurred and how you have dealt with them.

    10%

    2. What differentiates your organisation from your competitors? Provide an overview of your customers and the products and services you provide to them and explain why your offering is unique. Provide data.

    15%

    3. Provide an overview of your claims management support for customers and your engagement with insurers. This should include details of the lodgement process, allocation of resources and dispute resolution. Provide an example of where you were involved in a major claim, your involvement and the customer outcome.

    10%

    4. Provide an overview of the measures you have in place to assess customer satisfaction. Provide the data. This should include any survey results.

    15%

    5 a. Describe a major change implemented in the last year that addresses a business issue or change in the market.

    b. Identify further changes you see in your market in the next 3–5 years and describe what you are doing to prepare for these.

    15%

    6. Provide your financial results over the last 3 years. Provide commentary on the results including business growth, headcount changes, client retention and profitability.

    10%

    7. Provide an overview of your approach to staff development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, percentage of insurance qualified staff and percentage of staff who undertake professional development.

    15%

    8. Describe how your business contributes to the professionalism of the insurance industry in terms of industry involvement, your customers and any philanthropic support to the community.

    10%

    Your submission MUST be 2,500 words or less. 


  • Direct General Insurance Company of the Year

    Artboard 6

    Direct General Insurance Company of the Year

    This award is open to APRA-licensed general insurance companies, subsidiaries of, or joint venture business selling through the direct channel (but not underwriting agencies or intermediated insurers) that have demonstrated strong performance and outstanding service for their customers in Australia between 1 January 2018 and 31 December 2018. These can include individual direct brands for large insurance organisations.

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured and whether the business operates as a standalone, or is a division of a larger organisation; 
    b. your business strategy and objectives; 
    c. how your business educates, updates and manages staff compliance of the GI Code of Practice; include details on the number of breaches that have occurred and how you have dealt with them.

    10%

    2. Describe the sales and marketing strategies and programs that you implement to engage customers.

    10%

    3. Overview the measures you have in place to assess customer satisfaction, including data for the past 3 years and a description of what you do with the results. Include claims satisfaction data in your response.

    15%

    4. Describe a recent situation that has occurred where your organisation has added significant value to your customers and the wider community. Provide data.

    15%

    5. Overview your 2018 dispute resolution data, including the total number of complaints, internal disputes and AFCA/FOS statistics for the past 3 years.

    10%

    6. Provide financial results from the last 3 years including but not limited to GWP, client retention, gender pay equity, underwriting result, after-tax profit, net loss ratios, combined operating ratios and capital ratio. Provide commentary on your results.

    10%

    7. Provide an overview of your approach to staff development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, succession planning, gender equity, percentage of insurance qualified staff and percentage of staff who undertake professional development.

    15%

    8. Describe how your business contributes to the professionalism of the insurance industry in terms of industry involvement, your customers and any philanthropic support to the community.

    5%

    9. What proactive steps have you taken internally to deal with the initial findings of the Royal Commission and describe what your organisation is doing to prepare for change over the next 3 years.

    10%

    Your submission MUST be 3,500 words or less.


  • Small–Medium General Insurance Company of the Year

    Artboard 7

    Small–Medium General Insurance Company of the Year

    This award recognises APRA-licensed general insurance companies (but not underwriting agencies or direct insurers) that have demonstrated strong performance and outstanding service for their customers in Australia between 1 January 2018 and 31 December 2018. Companies with a total GWP of less than $500 million in Australia are eligible to apply for this category.

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured:
    b. your business strategy and objectives; 
    c. your major customer segments and how you service them;
    d. how your business educates, updates and manages staff compliance of the GI Code of Practice; include details on the number of breaches that have occurred and how you have dealt with them.

    10%

    2. Overview the measures you have in place to assess customer satisfaction, provide the data for the past 3 years and comment on the results. Include claims satisfaction data in your response.

    15%

    3. Describe a recent situation that has occurred where your organisation has added significant value to your customers and the wider community. Provide data.

    15%

    4. Overview your 2018 disputes resolution. Include data about total number of complaints, internal disputes and AFCA/FOS statistics for the past 3 years.

    10%

    5. Provide financial results from the last 3 years including but not limited to GWP, client retention, gender pay equity, underwriting result, after-tax profit, net loss ratios, combined operating ratios and capital ratio. Provide commentary on your results.

    15%

    6.Provide an overview of your approach to staff development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, succession planning, gender equity, percentage of insurance qualified staff and percentage of staff who undertake professional development.

    15%

    7. Describe how your company contributes to the professionalism of the insurance industry in terms of industry support, your customers and your philanthropic support to the community.

     10%

    8. What proactive steps have you taken internally to deal with the initial findings of the Royal Commission and describe what your organisation is doing to prepare for change over the next 3 years.

     10%

    Your submission MUST be 3,000 words or less.


  • Large General Insurance Company of the Year

    Artboard 8

    Large General Insurance Company of the Year

    This award recognises APRA-licensed general insurance companies (but not underwriting agencies or direct insurers) that have demonstrated strong performance and outstanding service for their customers in Australia between 1 January 2018 and 31 December 2018. Companies with a total GWP of more than $500 million in Australia are eligible to apply.

    CRITERIA

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured;
    b. your business strategy and objectives;
    c. your major customer segments/product classes and the service model you operate. Where possible, provide percentages to enhance overview.

    10%

    2. Overview the measures you have in place to assess customer satisfaction, provide the data for the past 3 years and comment on the results. Include claims satisfaction data in your response.

    15%

    3. Describe a recent situation that has occurred where your organisation has added significant value services to your customers and the wider community. Provide data.

     15%

    4.  Overview your disputes resolution data. Include the total number of complaints, internal disputes and FOS statistics for the past 3 years.

     10%

    5. Provide financial results from the last 3 years including but not limited to GWP, client retention, gender pay equity, underwriting result, after-tax profit, net loss ratios, combined operating ratios and capital ratio. Provide commentary on your results.

     15%

    6. Provide an overview of your approach to staff development in your business. This should include:

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, succession planning, gender equity, percentage of insurance qualified staff and percentage of staff who undertake professional development.

     15%

    7. Describe how your company contributes to the professionalism of the insurance industry in terms of industry support, your customers and your philanthropic support to the community.

     10%

    8. What proactive steps have you taken internally to deal with the initial findings of the Royal Commission and describe what your organisation is doing to prepare for change over the next 3 years.

    10%

    Your submission MUST be 3,500 words or less.


  • Life Insurance Company of the Year

    Artboard 9

    Life Insurance Company of the Year

    This award is for APRA-licensed life insurance companies that have demonstrated strong performance, responded to market changes and provided outstanding service for their customers and intermediaries in Australia between 1 January 2018 and 31 December 2018.

    CRITERIA

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured and whether the business operates as a stand-alone business or is a division of a larger organisation.
    b. your business strategy and objectives;
    c. how your business educates, updates and manages staff compliance of the LI Code of Practice; include details on the number of breaches that have occurred and how you have dealt with them.

     15%

    2. Overview the measures you have in place to assess customer satisfaction, provide the data for the past 3 years and comment on the results. Include claims satisfaction data in your response.

     20%

    3. Describe any major changes or innovations implemented in the last year that have benefited your customers – provide details on how and why and include relevant data.

     15%

    4. Provide financial results from the last 3 years including, but not limited to, insurance risk premium, investment income, client retention, gender pay equity, lapsed policy rates, after-tax profit and cost-to-income ratio. Comment on the results.

     15%

    5. Provide an overview of your approach to staff development in your business. This should include: 

    a. your approach to insurance qualifications and structured education programs; 
    b. ongoing learning and development activities; 
    c. staff retention; 
    d. measures of success e.g. staff engagement, staff turnover, succession planning, gender equity, percentage of insurance qualified staff and percentage of staff who undertake professional development.

     15%

    6.  Describe how your company contributes to the professionalism of the insurance industry in terms of industry support, your customers and your philanthropic support to the community.

     10%

    7. What proactive steps have you taken internally to deal with the initial findings of the Royal Commission and describe what your organisation is doing to prepare for change over the next 3 years.

     10%

    Your submission MUST be 3,000 words or less.


  • Insurtech Program of the Year

    Artboard 10

    Insurtech Program of the Year

    This category is open to organisations, teams or individuals operating in the Australian insurance industry from both insurtechs and insurers.

    The insurtech program must be a new and innovative technology that enhances, extends or replaces a traditional approach. It should either create new profit pools, serve new customer segments or existing segments in new ways, be a digital claims solution and/or enter new markets.

    Insurtech is defined as 'the application of technology innovation in the insurance industry value chain, to solve known challenges and discover unknown opportunities, in order to deliver value for customers'. Your insurtech program must utilise Lean Startup Methodologies to generate value across customer experience, efficiency and/or effectiveness.

    Submissions can come from partnerships, investments, alliances, trials and experiments and must involve the use of technology. The insurtech program must have been launched in the Australian marketplace between 1 January 2018 and 31 December 2018.

    Criteria

    Submissions should address the following criteria in relation to Australian operations:

    1. Provide an overview of your business. This should include: 

    a. how the business is structured and whether the business operates as a stand-alone, partnership alliance, is an Insurtech, or is a division within a larger organisation;
    b. a business model canvas, or another format that illustrates your business model and commercialisation strategy.

    10% 

    2. Provide an overview of the Insurtech program, this should include:

    a. the problem you’re solving;
    b. a description, demonstration or illustration of your solution.

    20% 

    3. Provide an overview of your product and service development, this should include:

    a. an explanation of how you have applied Lean Startup Methodologies to produce your product/service;
    b. an explanation of how you have conducted user testing to develop your product and service;
    c. a description of your product road map for the coming 12-18 months.

    30% 

    4. Explain, provide data and quantify with financials, the value that your insurtech program has delivered across the following categories:

    a. the customer experience;
    b. efficiency;
    c. effectiveness.

    30% 

    5. Overview the measures you have in place to assess success. Provide data.

    10%

    Your submission MUST be 2,200 words or less.


  • Professional Services Firm of the Year

    Artboard 11

    Professional Services Firm of the Year

    This award is for organisations that provided specialty professional services to the Australian insurance industry between 1 January 2018 and 31 December 2018. These include accounting, actuarial, consulting, loss adjusters, recruiters and legal services.

    Criteria

    Submissions must address all the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured;
    b. what percentage of your revenue is derived from the insurance industry; 
    c. a description of the insurance customer segments you work with, the number of insurance clients you support and how you service them;
    d. how your business educates, updates and manages staff compliance of the GI and/or LI Codes of Practice.

     10%

    2. Overview the measures you have in place to assess customer satisfaction, providing the data and commenting on the results.

     15%

    3. Describe any innovations or significant changes introduced during 2018 and how these have benefited your business, and the insurance industry.

     20%

    4. Describe how you induct new staff in relation to the insurance industry and provide ongoing learning and development opportunities to enhance their understanding of the industry.

    20% 

    5. Provide an overview of your commitment in 2018 to the insurance industry. This may include, but is not limited to, participation in committees, sponsorships, writing industry papers, research and contribution to publications, conferences, education and professional development.

     20%

    6. Identify the changes you see to the insurance market in the next 3–5 years and describe what you are doing to prepare for these and how you are engaging your clients in this.

     15%

    Your submission MUST be 1,800 words or less.


  • Service Provider to the Insurance Industry

    Artboard 12

    Service Provider to the Insurance Industry

    This award recognises organisations that have made a significant contribution to the Australian insurance industry through services provided between 1 January 2018 and 31 December 2018. This includes retailers, investigators, specialist claims providers, claims preparers and building services. Businesses eligible for other industry award categories, including professional services, underwriting agencies, insurance brokers and insurers are not eligible to apply for this category

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your business. This should include:

    a. how the business is structured;
    b. what percentage of your revenue is derived from the insurance industry; 
    c. a description of the insurance customer segments you work with, the number of insurance clients you support and how you service them;
    d. how your business educates, updates and manages staff compliance of the GI and/or LI Codes of Practice.

     10%

    2. Describe how your business supports the insurance industry to be more effective in its day-to-day operations. Please provide evidence of how you do this.

     20%

    3. Give an overview of how you measure satisfaction and provide the data.

     15%

    4. Describe any innovations or significant changes introduced during 2018 and how these have benefited your business, the insured and insurer.

     20%

    5. Describe how you induct new staff in relation to the insurance industry and provide ongoing learning and development opportunities to enhance their understanding of the industry.

     15%

    6. Beyond your day-to-day business dealings, describe how your company supports the insurance industry. This may include, but is not limited to, participation in committees, sponsorships, writing industry papers, conducting research and contribution to publications, conferences, education and professional development.

     10%

    7. Identify the changes you see to the insurance market in the next 3–5 years and describe what you are doing to prepare for these and how you are engaging your clients in this.

     10%

    Your submission MUST be 1,800 words or less.


  • Excellence in Workplace Diversity and Inclusion

    Artboard 13

    Excellence in Workplace Diversity and Inclusion

    This award recognises and promotes organisational excellence and achievement in diversity and inclusion in the workplace and the wider Australian insurance industry between, 1 January 2018 and 31 December 2018. Some of the key aspects of workforce diversity are age, ethnicity, gender, sexuality, religion and disability.

    Your organisation must demonstrate that is has specific initiatives already in place to promote diversity and inclusion. These initiatives must be appropriate and relevant to your organisation and its employees. These could include:

    • Training programs in diversity and inclusion for staff;
    • An organisation inclusion and/or diversity policy;
    • Employee access to diversity and inclusion resources (e.g. training materials, an online diversity calendar, buddy programs, ebook or elearning);
    • Community projects that offer opportunities for other inside and outside of the organisation.

    Criteria

    Submissions must address all of the following in relation to your Australian operations:

    1. Provide an overview of your workplace diversity programs and initiatives. Include:

    a. business objectives;
    b. purpose and background;
    c. details of why workplace diversity and inclusion is important to your business;
    d. link to overall corporate strategy.

    15% 

    2. Provide evidence and/or data to demonstrate an organisational behaviour/cultural change approach as a result of the diversity and inclusion initiatives in the organisation. Include engagement or satisfaction data and any evidence you have of behavioural change.

    20% 

    3. Describe the programs in place or opportunities available within your company to demonstrate diversity and inclusion in your workplace. Provide evidence.

    30% 

    4. Provide the data and comment on any changes and trends in the following areas of diversity for your staff; 

    a. gender
    b. age
    c. changes over the last 5 years in the proportion and diversity of staff; throughout the organisation across role types (from entry levels to board);
    d. flexible work arrangements – including parental leave; return to work, support for caregivers (children, elderly and other dependants);
    e. gender pay equality.

    20% 

    5. Overview your recruitment approach to attracting and retaining a diverse workforce of insurance professionals. 

    15% 

    Submissions MUST be 2,000 words or less.


  • Insurance Learning Program of the Year

    Artboard 14

    Insurance Learning Program of the Year

    This award recognises the efforts of organisations that have demonstrated a genuine commitment to improving the professionalism of their people through the development and launch of a learning program between 1 January 2018 and 31 December 2018.

    CRITERIA

    Submissions must highlight one learning program (excluding leadership, safety and soft skills programs), that demonstrates commitment to developing the skills staff require to be successful in their roles. Submissions must address all the following criteria in relation to your Australian operations:

    1. Provide an overview of the learning program or initiative. This should include:

    a. a description;
    b. the purpose and background;
    c. specific learning outcomes;
    d. the link between the learning outcomes and your business strategy.

    20%

    2. Describe the design of the learning program or initiative and the process and/or people used to develop the initiative.

    20%

    3. Describe how you delivered the program or initiative and why you chose that delivery option.

    20%

    4. Describe any challenges, constraints and limitations and how you overcame them.

    10%

    5. What impact has the program or initiative had on your learners and the business? How has the learning led to more successful business performance? How did you measure this? Include data and describe the findings.

    20%

    6. What lessons did you learn and how would you apply these learnings to any future programs or initiatives?

    10%

    The submission MUST be 2,200 words or less.


  • Young Insurance Professional of the Year

    Artboard 15

    Young Insurance Professional of the Year

    This award recognises a young insurance professional who has demonstrated outstanding commitment, achievement and passion in the Australian insurance industry during 2018. This award should be self-nominated and written by the nominee.

    Criteria

    The candidate must be under 35 years of age at 31 December 2018 and have more than three years of experience in the industry. Previous entrants are eligible to apply up to three times in total.  

    Submissions must address all the following criteria:

    1. Provide a brief career synopsis. Include the age at which you first joined the industry, what attracted you to it and outline the roles you have held.

    5%

    2. Provide an overview of any formal study, qualifications and professional development undertaken over the past 3 years.

    15% 

    3. Describe why you are passionate about working in insurance.

    10%

    4. Provide an overview of what your top achievement in 2018 was and describe why. Include data or evidence to support this.

    20%

    5. Provide examples of where you contributed to the insurance industry. This may include, but is not limited to, participation in committees, writing industry papers, contribution to publications and speaking at conferences, to community groups or to schools.

    15%

    6. Outline your career goals and your plan to achieve your major milestones.

    20%

    7. Overview what you see as the major challenges within the insurance market in the next 3–5 years and describe what you are doing to prepare yourself for these.

    10% 

    8. Describe why winning this award is important to you.

     5%

    The submission MUST be 1,750 words or less. 


  • Insurance Leader of the Year

    Artboard 16

    Insurance Leader of the Year

    This award is open to any individual in the insurance industry who has demonstrated outstanding leadership during 2017 that has benefited the Australian insurance industry. This category can be entered through direct submission or by nomination by a third party.

    Criteria

    Submissions should include:

    1. A brief career synopsis. 

    10%

    2. An overview of any formal study or qualifications and describe your overall approach to your own professional development.

    10%

    3. An example of where you applied and implemented outstanding leadership of a major initiative during 2018. Describe the impact on the business, the industry and the customers.

    50%

    4. An overview of how you promote the insurance industry to the market, broader community and/or government to improve its image and reputation. Provide examples.

    30% 

    The submission should be 1,500 words or less. 

    If you are nominating someone else, please describe your relationship to the individual.


  • ANZIIF Lifetime Achievement Award

    Artboard 17

    ANZIIF Lifetime Achievement Award

    This award recognises an outstanding individual who has significantly contributed to the advancement, promotion and improvement of the insurance industry in Australia over the span of their career. The candidate must have worked in the insurance industry over a period of at least 15 years. This category can be made through direct submission or nomination by a third party. Multiple awards may be made in this category.

    Criteria

    The submission should include:

    1. A brief career synopsis.

    2. Examples of outstanding leadership displayed throughout their career, including major initiatives, improvements and successes in their business and the market.

    3. A description of their personal contribution to the development, advancement, promotion and improvement of the insurance industry. This can include, but is not limited to, participation in committees, contribution to publications and white papers, and speaking at conferences.

     4. Describe the legacy that they have left through their work in the industry.

    The submission MUST be 1,500 words or less. 

    If you are nominating someone else, please describe your relationship to that individual.