Liability Conference

Each year the Liability Conference offers unprecedented knowledge and access to leaders in the insurance profession. Now in its third year, the popularity of the Liability Conference is well established following sell-out events in 2015 and 2016. This flagship event, comprising interactive panels, thought-provoking presentations and invaluable networking opportunities, provides the ideal forum for all insurance professionals to discuss the issues that are relevant now and in the future.

Key sessions at this year's event include:

  • Global risks, distribution and the Australian insurance market
  • Contractual liability — the top five insurance issues when reviewing commercial contracts
  • Claims — what’s the buzz?
  • Insurtech — bringing innovation to claims 
  • Worker on-site injury exposures and claims
  • Class actions — are they working?
  • Liability or lie ability? Recent experience and outlook for liability insurance
  • Privacy: mandatory notifiable data breaches — what you need to know in the countdown to 22 February 2018.

ticket pricing

Online registration is now closed. Please contact customer service at + 61 (3) 9613 7200 if you would like to purchase a ticket. 

Member: $580
Non member: $830

For further information on this professional development event contact Head of Events, Emily Potter


  • Susie Amos


    Susie Amos_Grayscale

    Susie Amos


    Susie is a Principal of Finity Consulting who specialises in commercial lines providing advice. She has a particular interest in understanding the emerging trends and assisting clients with responding to these. Susie have over 15 years of general insurance. She specialises in consulting to casualty insurers and underwriting agencies operating in the Australian and New Zealand markets on a range of topics including reserving, pricing, capital and strategy.

  • Hilary Bates

    Zurich Financial Services Australia

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    Hilary Bates

    Chief Claims Officer, General Insurance
    Zurich Financial Services Australia

    Hilary Bates was appointed as Chief Claims Officer in August 2016. Hilary is responsible for leading Zurich’s Australian and New Zealand General Insurance Claims Operation, which is focused on delivering an outstanding claims service to our customers.

    Prior to joining Zurich, Hilary held senior claims management roles at QBE, including Head of Long Tail Claims and Head of Strategy and Technical. She worked in the USA for 7 years gaining valuable and varied experience across complex claims and senior claims management roles. Hilary started her career in private practice working within insurance, risk management and litigation practice groups.

    Hilary holds a Bachelor of Arts (Archaeology), Bachelor of Laws (Honors), and Master of Laws from the University of Sydney and is admitted to practice law in New South Wales.

    With over 15 years working in the insurance industry, Hilary is passionate about claims and delivering on the promise to Zurich’s customers.

  • Alec Christie


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    Alec Christie

    Partner, Digital Law

    Alec is the head partner for the APAC region in Digital Law at EY and has over 27 years’ experience. He has a diverse cross-border Asia Pacific practice with an emphasis on practical solutions in privacy/cyber security, Blockchain, smart contracts, AR and VR, data protection, information (including Big Data analytics and IoT), e-commerce (including online marketing), Cloud computing, sourcing, open source software and commercial IT and IP, especially as used in and applied to the financial services, health, education, government and e-commerce sectors. Alec is described by Chambers Global - The World’s Leading Lawyers for Business Guide as ‘superb…. a genuine regional expert’; by Asia Pacific Legal 500 as ‘probably one of the best lawyers in his field’ and ‘a Cloud computing and data privacy expert’ and ’is brilliant on software licensing … has a wide knowledge of IT/IP issues both in Australia and globally’; and by Leading Lawyers as ‘a sought after IT lawyer in Australia, he’s a highly pragmatic professional who assisted us in getting a very commercial result’. Since 2013 Alec has been selected as one of the Leading Information Technology lawyers in Australia (and the world) by Who’s Who Legal and described as a ‘distinguished practitioner… lauded by clients for his excellent advisory work in… privacy’. Since 2015 Alec has been recognised by his peers in BestLawyers as one of Australia’s best outsourcing lawyers. Alec has been appointed as the only Australian on the editorial boards of Data Guidance’s online ‘Global platform for data protection and privacy compliance’ and the global journal Digital Health Legal published by Cecile Park Publishing. Alec is also the country expert/editor for Bloomberg BNA’s Australian chapter for its online global data privacy and security offering.

  • Robert Crittenden

    Meridian Lawyers

    Robert Crittenden

    Robert Crittenden

    Meridian Lawyers

    Robert joined Meridian Lawyers in November 2014 and has a wealth of experience in insurance law, having acted in many high profile insurance and liability cases. Prior to joining Meridian Lawyers Robert was a Partner at DLA Piper (formerly Phillips Fox) from 2005 to 2014 and prior to that a Partner at Moray & Agnew for 10 years.  Robert practices in insurance law and litigation with a focus on public and products liability, professional indemnity, property and accident & health.  He also acts for insurers in recovery matters.Robert acts for both local and overseas underwriters including Lloyd’s Syndicates and others in the London Insurance Market.  

    He also advises insurers, brokers, underwriting agents and insured parties and provides risk management advice to clients in the sport, leisure and construction industries.Robert has acted in a number of large class actions including the CSN action (farm machinery) and the Cash Converters (Payday Lending) class actions.  

    Robert has also acted in a number of cases in the High Court of Australia.Robert has a particular focus on construction liability and has been involved in many large construction cases for both liability and professional indemnity insurers.  He also has considerable experience in the rail and infrastructure area having acted in a number of derailment cases. Robert has been acknowledged as a leading lawyer by Best Lawyers in Australia since 2013. He is a New South Wales Board Member and Chair of the Liaison Sub-Committee for the Australian Insurance Law Association (AILA) and is a member of the Product Liability Law Association.

  • Mario Cuenca

    Emjay Insurance Brokers


    Mario Cuenca

    Managing Director
    Emjay Insurance Brokers

    Mario Cuenca is the founder and Managing Director of Emjay Insurance Brokers – a boutique brokerage specialising in comprehensive insurance and risk solutions for businesses across various industries and professions since 1986. Mario has always believed that insurance is a people business. His ‘people first’ philosophy is the foundation for his 35 year career, and it’s the ethic he’s instilled in the talented team of insurance professionals he’s brought together at Emjay. Well known and respected throughout the insurance industry, Mario is recognised for his leadership, professionalism, business insight and client focus, as well as his contribution to mentoring the next generation of insurance professionals. Always one to give back, Mario and the Emjay team are the proud organisers of the Emjay Golf Day. The Golf Day is an annual event that brings the insurance industry together to raise funds for Communities Assist – a charity that works to improve the economies and welfare of communities in Sub-Saharan Africa devastated by the AIDS epidemic.

  • Richard Jessup

    Liberty International Underwriters


    Richard Jessup

    Australian Casualty Claims Manager
    Liberty International Underwriters

    Richard is responsible for the Australian Casualty Claims Team at LIU, managing a diverse mix of public and product liability claims arising from a wide range of industries, with a particular focus on annual construction and specific project policies. Richard works closely with the team of claims professionals, underwriters, in house risk engineers and actuaries to ensure optimum outcomes. Richard has over 20 years’ experience working in claims management both locally and overseas. Primarily looking after public liability but also managing environmental losses, medical malpractice, an aviation book and a large crisis management portfolio. Richard is widely regarded within in the industry for his technical knowledge and pragmatic approach.

  • Scott Leney



    Scott Leney

    CEO-Pacific Region

    Scott Leney was appointed to the role of Chief Executive Officer of Marsh Pacific in January 2016.  Scott leads the Marsh businesses in Australia, New Zealand, Papua New Guinea and Fiji.  During his long career at Marsh he has served in various leadership roles in Core Brokerage, Placement, Specialty and Sales. Scott recently led the implementation of a client-centric business model and restructured the business in Australia around client segment value propositions with national Specialty practices and Industry strategies as key differentiators.  

    Scott holds a Bachelor of Commerce, is a Qualified Practising Insurance Broker (NIBA) and is a Fellow of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).

  • David Lloyd

    HDI Global SE

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    David Lloyd

    Regional Claims Manager Australasia and ASEAN
    HDI Global SE

    David has worked in the London and Australian market for over 30 years. His work has predominantly been in the liability, professional indemnity and medical malpractice space along with other lines of business. 

    David had managed many of Australia’s largest liability claims including the Black Saturday bushfire class action in Victoria, Australia’s largest liability class action settlement. 

    He worked for Lloyd’s Syndicate 386 for 24years as Claims Director - Australasia and joined HDI Global as Regional Claims Manager for Australia and ASEAN.  

  • Nicholas Murphy

    Gen Re

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    Nicholas Murphy

    Practice Leader - Casualty Treaty Asia Pacific
    Gen Re

    Nick is an insurance specialist with 31 years experience. At General Reinsurance, Nick is the Practice Leader for Casualty Treaty business in the Asia Pacific region. He holds both liability and property treaty underwriting authority. Nick gained his initial experience in the Commercial Union and Switzerland Insurance companies, after which  he was appointed company director of Harbour Pacific, an Australian MGA subsidiary of Aon USA. He was then appointed company director of Jardine Underwriting Agency, an Australian subsidiary of Jardine UK, before accepting the position at General Reinsurance. 

    Nick has spoken regularly at seminars in Australia, New Zealand, Asia, and occasionally in Europe, and has also previously held the post of Specialist Lecturer at the University of Technology, Sydney, lecturing the Liability subject within the post-graduate course “Executive Certificate in Insurance”.

  • Megan O’Rourke

    Barry.Nilsson. Lawyers


    Megan O’Rourke

    National Leader Client Education & Special Counsel
    Barry.Nilsson Lawyers

    Megan O’Rourke is principal facilitator of Elevista Interactive Learning and National Leader for Client Education in Barry.Nilsson.’s Insurance & Health team. Listed in Best Lawyers 2018 and named a finalist in the 2017 Australian Law Awards (Special Counsel of the Year), Megan has over 20 years’ experience advising Australian and international insurance and corporate clients on complex indemnity, defence and coverage issues.  Her diverse career has led her to work in-house for an international insurer, in private practice at leading Australian insurance law firms, and for a major insurance broking organization. For almost a decade Megan’s focus has been Elevista, through which she has built and delivered sought-after training programs for literally thousands of insurance and risk professionals.  Her work includes facilitating extensive teaching programs (workshops, webinars, conference presentations and courses) across Australia and New Zealand on critical insurance issues for major insurance companies and Australia’s insurance broker ‘powerhouses’.

  • Catherine Osborne

    Meridian Lawyers


    Catherine Osborne

    Meridian Lawyers

    As a lawyer and company director with more than 27 years’ experience in insurance/reinsurance law and commercial litigation, Catherine has significant expertise in general insurance, life insurance and superannuation. Her experience spans professional indemnity, directors and officers litigation, liability and property damage, commercial litigation, class actions and white collar crime. Catherine also provides regulatory, compliance and governance advice. Prior to joining Meridian, Catherine spent 18 years as a partner in leading insurance law firms including Ebsworth & Ebsworth, Wotton + Kearney and Curwoods. Catherine has held board appointments in the financial services, education and arts sectors. She has been recognised by Who's Who of Australian Women; Chambers Asia Pacific as a leading individual; Australasian Lawyer 2015 as a community champion (Pro Bono and CSR) and one of Australia's top 50 women to watch; Lawyers Weekly Women in Law Awards, Finalist Mentor of the Year 2015; and by Best Lawyers 2017.

  • Julian Schimmel

    Maurice Blackburn

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    Julian Schimmel

    Maurice Blackburn

    Julian Schimmel is a Principal in Maurice Blackburn's class actions department in Sydney.

    With a decade of experience in complex class action litigation, Julian has acted in a wide range of group claims including securities class actions, price fixing claims as well as product liability and negligence based actions and a public interest claim on behalf of children who were falsely imprisoned by police. Julian recently conducted two class actions in the Federal Court of Australia in relation to medical devices.

    In March 2016 the ASR hip implants class action culminated in a landmark settlement of $250 million, which is one of the largest ever class action settlements in Australian legal history and will result in approximately 2,000 people receiving compensation. The LCS Duofix knee implants class action was settled in August 2012 and has resulted in compensation for hundreds of affected people.

    Julian previously worked as a criminal lawyer for six years, mostly at the Aboriginal Legal Service in NSW.

  • Daniel Smith

    Taylor Fry

    Daniel Smith_Grayscale

    Daniel Smith

    Taylor Fry

    Daniel is a Principal at Taylor Fry and has been a consultant in general insurance and injury schemes for over 25 years.  He was President of the Institute of Actuaries of Australia in 2014 and has been a regular contributor to Institute committees and working groups.  Daniel is Appointed Actuary to two insurers in Australia and New Zealand with exposure to liability lines of business.  Daniel hates short term focus at the expense of long term vision, unless that might lead to Collingwood winning a premiership.

  • Andrew Solomon



    Andrew Solomon

    Assistant Commissioner, Dispute Resolution

    Andrew oversees the dispute resolution and enquiries functions of the OAIC, across both privacy and freedom of information. These functions include privacy complaint handling, undertaking IC reviews, responding to community, business and government enquiries and undertaking other regulatory activity including most Commissioner initiated investigations and data breach notifications. Andrew has held senior management positions in two Australian Government regulatory agencies, firstly as the NSW State Manager for the National Native Title Tribunal for 7 years and for the past 10 years with the OAIC (formerly the OPC) – ranging across all of the functions of the office during that time.  

  • Natalie Storer

    QBE European Operations


    Natalie Storer

    Claims Manager, QBE 386
    QBE European Operations

    Natalie commenced her insurance career in 1997 with a Sydney based underwriting agency writing business as a Lloyd’s cover holder.  She shortly moved into claims where she handled a variety of material damage, speciality, liability and professional indemnity claims and was later responsible for the supervision and training of the claims team. 

    After a brief two year stint in property and liability underwriting Natalie returned to focus her attention on liability and professional indemnity claims.  She joined QBE386 in March 2009 in the Liability team managing losses arising out of the construction, mining, energy, local authorities and Government industries.  In July 2010 Natalie moved to the Professional Indemnity team where she was responsible for managing a broad range of claims for clients such as solicitors, accountants,
    construction consultants, engineers, valuers and insolvency practitioners.

    Natalie is currently the Claims Manager of QBE386 managing a team of 8 staff dealing with QBE European Operations Australian Casualty and Financial & Speciality Markets portfolios. 


This year all conference materials, program and speaker details will be distributed via the ANZIIF professional development event app. All registered delegates will receive instructions on how to access this information approximately five days prior to the conference.

Download the ANZIIF app now to be sure you're fully prepared to get the most out of this professional development event.

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ANZIIF gratefully acknowledges the generous assistance and support of the 2017 Liability Conference Organising Committee.

  • Peter Backe-Hansen, Senior Product Manager Casualty, Allianz Australia Insurance Ltd
  • Robert Crittenden, Principal, Meridian Lawyers      
  • Chris Dardaneliotis, CEO, Sterling Insurance                                                   
  • Wendy Liiv, Manager Liability Broker Distribution, QBE Australia & New Zealand
  • David Lloyd, Regional Claims Manager
  • Nicholas Murphy (Organising Committee Chair), Practice Leader - Casualty Treaty Asia Pacific, Gen Re - Property & Casualty        


Sponsorship opportunities for this event are still available. For more information on how your organisation can benefit as a sponsor of this leading professional development event contact Sara Cheong, Sponsorship Executive, on 03 9613 7200 or email


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10 Oct 2017

  • Dockside
    The Balcony Level
    Cockle Bay Wharf
    Sydney NSW
  • 8.00am—8.25am Registration
    8.25am—5.00pm Conference
    5.05pm—6.00pm Networking Drinks
  • 6 Points
  • Member $580
    Non-Member $830

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