ANZIIF Webinars

ANZIIF is pleased to introduce our new program of interactive webinars. This offers you the flexibility to attend a premium ANZIIF program and engage with industry experts from the comfort of your own learning environment.

During these uncertain times, we are excited to provide a digital solution for your continuing professional development (CPD) needs. You can earn 1 CIP point for each webinar you attend (unless otherwise stated).

Upcoming webinars will cover a wide range of topics, including the latest in policy, regulation reform and leading-edge industry analysis, so you can gain valuable industry insights and knowledge that are directly relevant to your field of work. 

Put on your headphones, open your notepad and prepare your industry related questions for our line-up of experts to discuss. For further information on ANZIIF Webinars, please send your enquiries to our Customer Service team.

Interested in speaking?

ANZIIF appreciates the input and expertise from industry experts for our professional development programs throughout the year. If you are interested in presenting at an upcoming ANZIIF Webinar, please follow the link below to submit your expression of interest.

SPEAKER EXPRESSION OF INTEREST

SPONSORSHIP

Are you interested in sponsorship opportunities for ANZIIF Webinars? For more information on how your organisation can benefit as a sponsor of this leading professional development program, please contact Sara Cheong, Sponsorship Executive by phone on +61 3 9613 7200 or by email.

2020 WEBINARS:

  • 30 Sep | Using Behavioural Insights for Workers Compensation & CTP Claims

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    30 Sep | Using Behavioural Insights for Workers Compensation & CTP Claims

    We're really pleased to be joined by Luke Freeman, Behavioural Insights Specialist at QBE Insurance, who will discuss how the QBE Behavioural Insights Team draw on research from behavioural economics, psychology and sociology to help people bring their lives back together following an injury.

    In this session you will have the opportunity to learn from demonstrated and specific examples where this approach achieved great results in Compulsory Third Party (CTP) and Worker’s Compensation claims.

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    Platinum Sponsor


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  • 23 Sep | How Insurers can be Smart and Nimble in Servicing SMEs

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    23 Sep | How Insurers can be Smart and Nimble in Servicing SMEs

    The current situation in Australia with COVID-19, bushfires and market pressure has required insurers to be responsive and agile in addressing the specific needs of small-medium enterprises.

    In this webinar, Johan Nelis from Duck Creek Technologies will outline an approach that allows insurers to be more customer-centric by tailoring insurance solutions to niche segments, while also focusing on continuously operating better, faster and cheaper. Join us to learn how to leverage smart technology and adjust the operating model towards re-use and being nimble.

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    Platinum Sponsor


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  • 16 Sep | Dealing with Discontinuity — How History Teaches Us

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    16 Sep | Dealing with Discontinuity — How History Teaches Us

    ANZIIF are pleased to partner with the Actuaries Institute to deliver this webinar.

    This session will help you establish a solid understanding of how to handle discontinuity of data, construct useful risk models and make accurate predictions for the future.

    The Actuaries Institute supports the professional aspirations of their members by hosting a variety of events. ANZIIF are delighted to co-host an event that benefit our members and the broader insurance industry by promoting and advancing knowledge in specialist areas of actuarial science and providing the opportunity for the development of stronger professional networks.

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    Event Partner:

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  • 9 Sep | Claims as a Financial Service — What it Means for You

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    9 Sep | Claims as a Financial Service — What it Means for You

    One of the recommendations of the Financial Services Royal Commission was that claims should be regulated as a financial service. This raises a number of questions for the sector which we look forward to discussing and answering in this session.

    In this webinar, Raj Kanhai, Principal at Finity Consulting joins us to share his insights on what led to Financial Services Royal Commission's recommendation, how claims management will be impacted, licensing requirements and your obligations.

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  • 2 Sep | Drone Insurance in a Post-COVID-19 World

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    2 Sep | Drone Insurance in a Post-COVID-19 World

    The use of drones has been increasing in Australia and around the world across a broad range of applications, from commercial and defence to public sector and civilian — but what does the accelerating use of autonomous technology mean for operators, the aviation sector, privacy, and insurers? 

    In this presentation you will have the opportunity to engage with Precision Autonomy’s Mark Halverson, Founder and CEO and Simon Hooper, Head of Product, as they discuss the latest developments and solutions in the drone insurance space.

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  • 26 Aug | Extreme Weather Events and Climate Change — Emerging Liability Risks

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    26 Aug | Extreme Weather Events and Climate Change — Emerging Liability Risks

    In this session, we will be joined by Carmen Elder and Misha Henaghan, Partners at DLA Piper, as they discuss the current impact of increased climate related litigation and potential impact to insurance in the future.

    Their presentation will focus on the New Zealand and Australia position and how extreme weather events and climate related litigation has resulted in increased liability risks for corporate insureds, directors and professionals, including regulatory liability.

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  • 19 Aug | Designing the Employee Experience Post COVID-19

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    19 Aug | Designing the Employee Experience Post COVID-19

    The COVID-19 new world of work did not happen gradually. It didn’t wait for us to line up the processes, the technologies and the people. It happened almost overnight, with little warning.

    Remarkably, most of us have risen to the challenge and our workforces were connected and functioning faster than we believed possible.

    Now leaders are faced with a new challenge: how to deliver an experience for their employees that will enable them not simply to survive but to thrive in a new world of work that will never be the same again.

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    Platinum Sponsor


    CorpSupporter_QBE

  • 18 Aug | New Zealand Compliance for Advisors (GI Broking)

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    18 Aug | New Zealand Compliance for Advisors (GI Broking)

    ANZIIF are excited to announce our Level 5 equivalent compliance training for New Zealand General Insurance Brokers.

    New Zealand General Insurance Brokers can rely on the 'ANZIIF New Zealand Compliance for Advisers (General Insurance Broking)' certification and associated pathways, to demonstrate the standards of competence, knowledge and skill prescribed in the Code of Professional Conduct for Financial Advice Services which comes into effect from 15 March 2021.

    Join this free webinar and hear from Prue Willsford - Chief Executive Officer, ANZIIF and Luke Davies - General Manager, Professional Standards, ANZIIF, on everything you need to know about ANZIIF's New Zealand Compliance for Advisers (General Insurance Broking) training.

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  • 12 Aug | Taking the Guesswork Out of Property Insurance

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    12 Aug | Taking the Guesswork Out of Property Insurance

    There are a variety of new tools and technology that make risk-based pricing in property insurance markets possible.

    Data-driven calculators are one such tool and can provide reliable sum insured values to help mitigate underinsurance risk for both insurers and their customers. However not all calculators are created equal. It is not always clear what data automated calculators are basing their estimates on or even how to gauge the reliability of the estimates.

    In this webinar, Richard Deakin and Gary Thornley from CoreLogic provide insights into the inner workings of automated calculators and the level of detail required to gain reliable and current property rebuild cost estimates.

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  • 31 JUL | Liability 301

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    31 JUL | Liability 301

    ANZIIF is pleased to announce the third and last in the series of interactive webinars – Liability 301. Join Eoin Lawless for this 45-minute webinar. This is an excellent opportunity to interact with an industry expert and gain a clear understanding of further aspects of liability and a liability policy from an international perspective – including subrogation, vicarious liability, privilege and alternative dispute resolution.

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  • 15 Jul | Clearing the Air on Methamphetamine Contamination Claims

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    15 Jul | Clearing the Air on Methamphetamine Contamination Claims

    Methamphetamine contamination, largely associated with rental properties, may unfortunately be closer than you think. For people unknowingly living in contaminated properties, this can be problematic with potential health impacts. For property owners, it poses a threat to their investment. From the perspective of insurers this poses several unique challenges.

    In this webinar, we will hear from Rick Molloy from MTK Group as he helps to demystify meth contamination issues and how these relate to the insurance industry. We will also be joined by Dr Phong from the University of Queensland (UQ), who will introduce some of the research being conducted by UQ and explain the research in residential settings, including why it is important and who is involved.

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  • 8 Jul | The First Few Days of a Marine Cargo Claim

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    8 Jul | The First Few Days of a Marine Cargo Claim

    Any time a claim is made can be stressful for insured parties and brokers. The thought of a marine claim can be an even more daunting experience for a policy holder who is not familiar with how global logistics and marine insurance operate.

    In this presentation, we discuss a few of the basic aspects of a marine cargo claim with Marine Surveyor and Engineering Loss Adjuster from Sedgwick, Simon Marshall. Join us online to learn about common issues that can arise and how to resolve these.

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    Platinum Sponsor

    Sedgwick

  • 1 Jul | New Zealand Fair Insurance Code 2020

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    1 Jul | New Zealand Fair Insurance Code 2020

    Introduced by the Insurance Council of New Zealand (ICNZ) as a code of conduct for the New Zealand insurance industry, the Fair Insurance Code sets out the standard of service member companies must provide to their customers.

    With the most recent version of the Code coming into effect on 1 April 2020, it is important for insurers in New Zealand to be familiar with the changes and their responsibilities and obligations to customers.

    On Wednesday 1 July, we are lucky to be joined by ICNZ Legal Counsel, Jane Brown who will shed light on the industry's pressing questions.

    LEARN MORE

  • 24 Jun | Managing Claims in the Post-COVID World

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    24 Jun | Managing Claims in the Post-COVID World

    The COVID-19 pandemic has the potential to be the modern-day extinction event for some insurance processes in the claims space – while other more agile, tech-focused players will inevitably take their place. The industry is truly at an inflection point in how we manage claims in this remotely connected world. 

    Join Brian Siemsen as he explains how business can successfully navigate the COVID-19 crisis, and how to ensure claims teams can thrive in the world of change.

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  • 17 Jun | JobKeeper Scheme: Current Impact and Outcomes

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    17 Jun | JobKeeper Scheme: Current Impact and Outcomes

    Prior to federal government intervention in Australia, COVID-19 and the ensuing shutdown has had a swift and dramatic impact on employment relations. The recently introduced JobKeeper Scheme is designed to provide some degree of certainty for both sides of the job market.

    In this webinar, you will hear from legal and insurance experts Chris Mossman and Rebecca Pezzutti as they provide a snapshot of the JobKeeper Scheme and discuss new risks for employers and their insurers. Chris and Rebecca will provide a brief review of the early experience in the Fair Work Commission JobKeeper jurisdiction and key decisions so far.

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  • 10 Jun | Digital Innovation, Business Continuity and Procurement

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    10 Jun | Digital Innovation, Business Continuity and Procurement

    Digital transformation is not just about gaining competitive advantage or boosting sales anymore — it’s now a matter of business continuity planning as well.

    In this webinar Michael Lovegrove will explore how digital innovations, such as digital customer experience, are crucial for business risk management. Further, he will discuss how speed to innovate is more important than ever to ensure procurement processes can safely be amended and how partnering with insurtechs is a great way to continue to innovate in the new world.

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    Platinum Sponsor


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  • 3 Jun | Grounded – Travel Insurance: Will it ever recover?

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    3 Jun | Grounded – Travel Insurance: Will it ever recover?

    Regardless of whether international and domestic travel restrictions remain in place in the months ahead or begin to ease, the travel insurance industry faces a raft of unique challenges. 

    In this webinar, Win-Li Toh will share her insights into what is covered by travel insurance, the impact that COVID-19 has had on the travel insurance industry and plausible scenarios for the future. Relevant for all consumers and suppliers of travel insurance, this webinar aims to help you understand the present and plan for the future of travel.

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  • 27 May | Cyber risk landscape arising from
    COVID-19

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    27 May | Cyber risk landscape arising from
    COVID-19

    In this webinar, John Moran will explore key trends and common threats to organisations that arise from the COVID-19 pandemic, focusing on the impact these are having on the insurance industry and customers. John will discuss the legal, business and operational impacts of cyber incidents during the current outbreak as well as practical steps to mitigating the risks facing organisations.

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  • 20 May | Allocating Capital for Climate Extremes

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    20 May | Allocating Capital for Climate Extremes

    In this webinar, Dr Ryan Springall will articulate how the global financial system uses detailed catastrophe loss and climate models to price risk and allocate capital. Further, he will show how critical it is to have a robust and independent scientific community that is objective in the assessment of climate risks and how climate change models can be used by (re)insurers, banking and government to make financial decisions on climate risk.

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  • 22 APR | Ethics and AI

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    22 APR | Ethics and AI

    ANZIIF is pleased to announce the interactive Ethics and AI webinar. Join Dr Theresa Anderson for a deep dive into the ethical impacts of AI and industry’s responsibility in ensuring positive outcomes. 

    With the advancements in AI; now more than ever, the industry has questions on privacy and how AI effects vulnerable customers and people. This webinar is an excellent opportunity to interact with an industry expert and gain a clear understanding of how AI is changing the insurance industry.

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  • 27 MAR | Liability 201

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    27 MAR | Liability 201

    ANZIIF is pleased to announce the second in the series of interactive webinars – Liability 201 webinar. Moving on from the basics taught in the Liability 101 Webinar; Liability 201 aims to provide attendees with an intermediate knowledge of liability. The webinar will give participants the opportunity to engage with facilitator Eoin Lawless as he discusses the various aspects of a liability policy and what they mean.

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  • 13 MAR | 2020 General Insurance Code of Practice

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    13 MAR | 2020 General Insurance Code of Practice

    This webinar will give participants the opportunity to engage with facilitator Paul Muir as he discusses the role that the 2020 General Insurance Code of Practice will play in conjunction with other regulatory reform in meeting community needs, standards and expectations.

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