ReACT - Regulation and the law, what you need to know now

The insurance industry expects a series of regulatory and legislative reforms in 2021, following the Financial Sector (Hayne Royal Commission Response) Act 2020. 

ReACT - Regulation and the law, what you need to know now short course is designed to help insurance professionals understand and value the requirements of the Acts by drawing links to real world situations and examples. By looking at situations from the customers' perspectives, students will be able to identify best practices for treating people fairly and with utmost good faith. 

Read the article 'A Guide to the Regulation in Store for 2021' to navigate the timeline of the reforms. 


Who should take the course  


The course is suitable for all insurance professionals across sectors, especially for those who are:

  • General insurance carriers (large and small)
  • Life insurance carriers
  • Brokers (large and small)
  • Underwriting agencies
  • Loss adjusters/claim specialists
  • Service suppliers and others.

By the end of the short course, students should be able to:

  • define the purpose of the regulatory obligations
  • identify internal processes and procedures that support the Acts
  • acknowledge the importance of acting in the clients' best interest.

Enrole online

Topics


The short course incorporates the Acts with customer stories, that focuses on the customer perspective rather than job roles. Topics included are:107WEB_0321 ReACT course topics image

Course Details   


  Delivery Mode

  Online

  CIP Points

  1.5

  Approx. Study Time

  90 mins

  Study Period

  Open

  Cost    $88 (Incl. GST)

Note: This short course is only available in the Australia region. 


Enrolment


Enrol online with your ANZIIF account details, or contact [email protected] for company bulk enrolment assistance.

For more information, please contact customer service via [email protected] or +613 9613 7200. 


Also see related course Beyond Breaches that provides a general overview of compliance breaches as they relate to financial services provider licensing requirements and codes of practice and conduct in both Australia and New Zealand.

  • General insurance carriers (large and small)
  • Life insurance carriers
  • Brokers (large and small)
  • Underwriting agencies
  • Loss adjusters/claim specialists
  • Service suppliers and others
  • General insurance carriers (large and small)
  • Life insurance carriers
  • Brokers (large and small)
  • Underwriting agencies
  • Loss adjusters/claim specialists
  • Service suppliers and others