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McLarens New Zealand (McLarens) is the largest multi-disciplinary, full-service claim management company, operating in New Zealand. We have an extensive nationwide network of 26 branches and a strong presence in the Pacific Islands which complements the strong global McLarens presence. We have extensive experience across all types of claims - from the simplest to the most complex.
We work alongside our sister companies Mode Project Solutions and InnoCo which allow us to fulfil our vision of creating a customer solution service that identifies the needs of the customer, from the initial loss through to reinstatement. This determines the most effective path, across both digital and human touch points, to provide a true end to end experience.
We believe that technology has enormous potential to overcome many of the traditional pain points in the claims experience. Benefits such as better serving the customer demands, whilst reducing associated costs and managing regulation. In response, we have established a dedicated Customer Solution Centre that can provide a level of interactivity to ensure we deliver the service that the customer expects, and the claim requires using our innovative claims technology.
We provide a complete end to end solution to any situation. While our business and digital journey continues to develop, digitally enabled claims services are a core strength of our offering.
We provide Loss Adjusting and Claim Services all over New Zealand with our branches stretching from Kerikeri to Invercargill.
We have experienced people ready to respond to your claim or claim-related matter 24 hours a day, 7 days a week. Our personal approach to processing claims ensures the right person with the right skill set is assigned.