Personality
- Selfless and understanding, you find that a good chat and a collaborative approach helps to find solutions to many of life’s problems.
- Driven by a need to make a difference in the world, you pride yourself on your compassion and helping others when they need it most.
- You are calm in a crisis, open to every possibility, and like to see things through to resolution.
Attributes
- Creative and innovative
- Adaptable
- Cool under pressure
- Socially aware
- Empathetic and a good listener
- Able to gather and record data
Helper Job Types:
Claims
When disaster strikes or life throws a curve ball, you will be responsible for guiding people through it. Working across a variety of areas including property, motor vehicle, employee fraud, cyber-crime, personal injury or liability, you are responsible for supporting customers through the claims process by receiving, analysing and settling claims. Working with an array of experts, you will investigate the cause of the claim and work to ensure customers' needs are met.
Career Pathways
Remuneration
Contact Centre and Customer Service
As the first point of contact, you are the friendly and understanding voice people need to hear when things go wrong or they have a question. You are responsible for being the first port of call for customers, suppliers, intermediaries, receiving and processing new claims and providing updates to policy holders and claimants.
Career Pathways
Remuneration
Human Resources
The eyes, ears and heart of any organisation, human resource professionals are responsible for assisting the business to achieve its goals by ensuring legal compliance, optimising the employee life cycle, and ensuring the development of an organisation through culture, building capacity and change management.
Career Pathways
Remuneration
Broker
A trusted adviser and integral partner, you are the conduit between the client and the insurer, ensuring both parties get the outcome they need. Working on behalf of the customer, you will be responsible for analysing client risk, preparing policy quotes and renewals, creating new business opportunities, liaising with clients, insurers and underwriters, and providing customer service, particularly around claims management.