ANZIIF Webinar: Reaching Customers in a Digital Age

COVID disrupted our way of working with one another, shifting corporate culture and emphasising the need to digitise.

While business culture has adapted over the past 12 months, redefining customer interactions and connections has never been more critical.

This session will provide guidance on:

  • Understanding client value proposition and how to communicate this.
  • Targeting a preferred audience and avoiding a scattergun approach.
  • Managing client feedback, how to ask for referrals and the cost-effectiveness of securing new clients this way.
  • How to leverage industry/business relationships.

Special Offer: bring a colleague or friend for free

As part of the Year of the Insurance Professional initiative, we are excited to offer you a special deal. Anyone registered to attend this ANZIIF webinar can bring a colleague or friend for free.

Register today and send the full name, email address and (if known) 6-digit ANZIIF Master ID* of your guest to [email protected].

*If they do not have an ANZIIF account, they can create one here.

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At the end of this webinar, attendees will be able to:

  • Discuss communication channels to educate customers and why online provides the best opportunities.
  • Examine the importance of online customer reviews and how they influence referrals.
  • Describe the benefits of empowering your team members to build your brand and how this can lead to business growth.


Registrations for this webinar are now closed.

For further information about this professional development program, please contact Bec Ciavarella, Event Manager.

Visit ANZIIF webinars to find out what else is coming up.


  • Andy Jamieson


    Andy Jamieson_grayscale

    Andy Jamieson

    Founder & CEO

    Andy Jamieson has over 20 years' experience in digital marketing and is the founder of Advisr, the fastest growing website for SMBs looking for an insurance broker. Advisr generates new business for brokers and enhances trust with prospective clients by matching individuals and SME businesses with expert insurance brokers who’ve been independently rated and reviewed.

    Prior to Advisr, in 2015 Andy exited Switched On, a digital marketing agency he co-founded in 2007, through a trade sale to global advertising group WPP. Switched On's clients included Westfield, CBA, Canon, Spotify and Vodafone and its growth was recognised through the multiple BRW Fast 100 and Deloitte Technology Fast 50 awards. Before founding Switched On, Andy worked in various marketing roles at Fairfax Digital and eBay.


Are you interested in sponsorship opportunities for ANZIIF webinars? For more information on how your organisation can benefit as a sponsor of this leading professional development program, please contact Sara Cheong, Sponsorship Executive by phone on +61 3 9613 7200 or by email at [email protected].



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17 Mar 2021

  • Online
  • 12:00pm - 1:00pm AEDT*
    *Please visit Time and Date to establish the start time in your local time zone.
  • 1 Points
  • Member AUD: $35
    NZD: $37.50
    Non-Member AUD: $35
    NZD: $37.50

    Registrations are now closed

    Visit ANZIIF webinars to find out what's coming up.