People and Talent Development Advisory Council (PATDAC)

Angela joined Sedgwick in January 2022 with over 20 years’ experience in People & Culture across financial services, telecommunications, not-for-profit and assistance services. 

Previously Angela has held executive and specialist leadership roles in Organisational Development, Human Resources and Corporate Operations. 

Angela is currently Director – Capability and Strategy, leading Sedgwick University Australia’s development and growth of colleagues, industry capability advancement, and enterprise project 

Stephen’s career and experience spans over 45 years in financial services and the general insurance industry holding roles in all facets of the industry.
 
He currently holds the role of Compliance Manager – Training at Hollard Insurance Australia, one of Australia’s top 5 insurers. Previous job roles include Risk, Compliance and Training Manager, Operations Manager, Personal Lines Underwriting Manager, Commercial and Motor Underwriting Superintendent and L&D Consultant involved in all facets of training at both a national and regional level and in particular the areas of technical and compliance training.
 
Stephen’s contributions to the industry have included serving on various industry discussion groups including the Sydney Motor Underwriters Group (SMUG) and the Domestic Underwriters Group and has been a committee member of PATDAC since its inception in 2004 when it was previously known as the Corporate Members Advisory Committee, CMAC. He has also provided subject matter expert services to ANZIIF as a member for over 40 years.
 
Stephen has also previously held a part time teaching role for 17 years at TAFE NSW’s Western Sydney Institute focussing on the design and delivery of their Cert III, Cert IV, and Diploma of General Insurance (which included ASIC’s Tier 2 and Tier 1 units of competency) programs. He also provides facilitation, subject matter expert and assessing/tutoring services to Kaplan Australia.
 
Stephen currently holds a Diploma of General Insurance, a TAE40110 Cert IV in Training and Assessment, and is a current Senior Associate and Certified Insurance Professional (CIP) with ANZIIF.

Mel brings over 20 years of experience in HR Business Partnering, Organisational Development, and large-scale change projects culminating in her current role as Head of Agency Capability at Elders Insurance owned by QBE. Mel is currently responsible for leading the design and delivery of learning and development solutions across the Elders Insurance network, and for cultivating a workplace culture in which every member can thrive. Prior to joining QBE in 2019, Mel held roles in Commercial Property working with executive leaders on operating model transformation projects, as Head of HR for ING Real Estate Investment Management Asia, and a variety of roles over 9 years at Deutsche Bank where she was involved in service-centre setup in India, HR process redesign in Singapore and Germany, and Reward, Global Mobility and Generalist HR roles in Australia.   

Mel holds a Bachelor of Arts, a Graduate Diploma in Psychology, a Graduate Certificate in Change Management, a Cert IV and Diploma in Workplace and Business Coaching, and a strong belief in the value of learning-on-the-job. Being relatively new to insurance and very pleasantly surprised by this fascinating and rapidly evolving industry, Mel’s newest passion is to expand awareness of the rich and wonderful career opportunities insurance has to offer. Outside the office, there’s a good chance you’ll find Mel on a yoga mat, hiking, grappling with German grammar, or enjoying a glass of South Australian red.