New Zealand Member Advisory Board

The New Zealand Member Advisory Board (NZ MAB) comprises experienced members of the New Zealand insurance and finance industry who provide support and guidance to ANZIIF on matters relating to the industry in the region. 

  • Alistair Monk

    Chair

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    Alistair Monk

    ANZIIF (Snr Assoc) CIP
    Marine Business Development Underwriter
    AIG

    Alistair has been active in the New Zealand and Australian insurance industries for over 15 years.

    His experience extends to most lines of commercial underwriting including engineering, motor, property and liability, however, it has been marine insurance which has dominated his career. Starting as an insurance cadet, Alistair has worked his way through administration, claims, underwriting and into business development. He joined QBE NZ in 2013 and is their Marine Business Development Underwriter.  

    In 2013 Alistair won the NZ Emerging Young Professional of the Year Award and in 2014 received the ICNZ/ANZIIF Insurance Scholarship and has recently completed his MBA through Auckland University.

    Alistair has been involved with ANZIIF councils since 2009 sitting on both the New South Wales and New Zealand Gen-i Councils and joining the New Zealand Members Advisory Board in 2013.

  • Michelle Ashby

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    Michelle Ashby

    ANZIIF (Snr Assoc) CIP
    Learning Program Manager
    Vero New Zealand Ltd

    Michelle’s career in insurance spans 30 years. She began her career in customer service roles in Dunedin and Auckland NZ for GRE before moving into the sales area as a Business Development Manager at SunAlliance.

    After taking a break to have her family, Michelle returned to the industry in an underwriting role, responsible for the day to day underwriting for the Northern Region for Royal & SunAlliance. She then moved into learning to set up a skills framework for the delivery of technical learning and discovered her passion for developing people.

    Michelle has had a variety of roles in learning over the last 10 years and is currently the Learning Program Manager for Vero NZ, where she is responsible for managing the learning budget and the delivery of learning and compliance training across Vero NZ.

    Michelle is a Senior Associate (CIP) and has been active in the insurance industry, having previously sat on ANZIIF’s Academic Council, as well as the New Zealand Branch Executive Committee. Michelle has been a member of the ANZIIF Women’s Council since it’s commencement in 2012 and has held the position of Chairperson since 2013.

  • Jarrod De Pont

    Jarrod De Pont

    Jarrod De Pont

    BA/BCom
    ANZIIF (Senior Assoc)
    Broker
    Crombie Lockwood (NZ) Limited

    Jarrod has been in the New Zealand insurance market since 2003. Working for Vero Insurance in Auckland, Jarrod gained experience through their National Sales and Claims teams, as well as commercial underwriting in Vero’s Tauranga office.

    In early 2012, Jarrod left Vero to travel, and in early 2013, returned back into the New Zealand market working for Crombie Lockwood as a commercial broker. He is an ANZIIF Senior Associate and also graduated from the University of Auckland with a BA/BCom in 2009.

  • Catherine Dixon

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    Catherine Dixon

    Executive General Manager Human Resources
    Vero Insurance New Zealand

    Catherine has been part of the Suncorp Group for the last 15 years, joining Vero in March 2013 as the Executive General Manager Human Resources.

    Catherine is accountable for the development, implementation and management of the People Strategy which supports the business objectives of Vero New Zealand and aligns to the Group’s overarching People Strategy.

    Previously Catherine was the Executive Manager Human Resources & Communication for Suncorp Life New Zealand.

    In 1999, Catherine joined the Life business of Royal & SunAlliance and supported the significant change to the business during her tenure including the acquisition and divestment of a number of businesses. Prior to joining the Suncorp Group, Catherine worked for IAG in both business and HR roles for 13 years.

  • Kai Dwyer

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    Kai Dwyer

    ANZIIF (Assoc) CIP
    General Manager
    Zurich New Zealand

    Kai is a highly experienced global insurance leader who started his career at Lloyds of London and has since then accumulated more than 35 years of experience working in Australasia, Asia, North America, the Middle East and Switzerland.

    He has a deep passion for the risk and insurance sector and a desire to change society's perception of the industry by transforming the overall insurance journey and greatly improving the value of protection offered to insurance buyers.

    Prior to co-founding Vallum Kai, he spent almost 10 years as an Executive at Zurich Australia where he built its successful Global Corporate business and most recently held the role of General Manager for New Zealand.

    He is a former Board Member of the Insurance Council of New Zealand and sits on ANZIIF's New Zealand Management Advisory Board as well as its Risk Management Faculty Advisory Board. He is also a founding member of Insurtech New Zealand.

  • Tim Grafton

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    Tim Grafton

    ANZIIF (Assoc) CIP
    Chief Executive
    Insurance Council of New Zealand

    Tim Grafton was appointed Chief Executive of the Insurance Council of New Zealand in November 2012.  

    Over the past 30 years has had extensive experience in the media, government, public relations and market research sectors. 

    Prior to his appointment at ICNZ, he was Executive Director of leading market research company, UMR Research, where he led a number of key research projects particularly in the energy, primary industry and public sectors providing strategic advice at Board and Chief Executive level.  

    He has been a senior adviser to former Prime Minister Rt Hon Dame Jenny Shipley, the current Minister of Finance, Hon Bill English, and former Finance Minister the Rt Hon Sir William Birch.   

    He has also been a senior public relations practitioner and lobbyist as well as a senior parliamentary reporter.   

  • Peter Leman

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    Peter Leman

    ANZIIF (Assoc) CIP
    Partner
    DLA Piper

    Peter has been practising as a specialist insurance litigator since 1986. He began his career in Auckland then worked in London. Since 2002, he has been based at DLA Piper in Wellington. Peter heads up the insurance team in Wellington and is part of the New Zealand claims team. 

    Peter’s practice covers a wide range of insurance claims issues from coverage disputes, to defence of liability claims, and finally subrogated recovery actions. He has a particular interest in property insurance and in professional negligence claims involving engineers. 

    He is a regular speaker at ANZIIF and other conferences and has been associated with ANZIIF since the mid-1990s.  Having previously held the position of the President of the New Zealand Branch Executive Committee and being a member on the ANZIIF Board.

  • Sara Malins

    Sara Malins

    Sara Malins

    General Manager of Operations
    Cunningham Lindsey New Zealand

    Sara is the General Manager of Operations for Cunningham Lindsey New Zealand. She is responsible for delivery of all operations and service excellence for the business across New Zealand. Sara joined the insurance industry in 1988 in an insurance company claims team, and moved across to Cunningham Lindsey in 1990. Sara has held a wide variety of roles including claims handler, loss adjuster, branch manager, regional manager, process analyst, quality manager and training manager.

    Sara has been actively involved in the development and training of Cunningham Lindsey staff, and for a number of years served on the ANZIIF CIP committee supporting professional development in the industry.
  • Jo Mason

    Jo Mason

    Jo Mason

    ANZIIF CIP
    Chief Executive Officer
    NZ Brokers

    Jo has more than 30 years insurance industry experience, both in New Zealand and Australia.

    In July 2016 Jo was appointed CEO of NZbrokers. Prior to this she was National Manager - Underwriting Agencies and Cluster Groups at Allianz Australia, a role that had responsibility for the strategic growth and development of the Specialised Agencies, including Global Transport, Strata Community Insurance and Pet Plan.

    Preceding this role, Jo was NZI’s GM Corporate and Facilities in Auckland where she helped lead the integration of the Lumley NZ business into IAG.

    Jo attended INSEAD business school in France & Singapore completing an Advanced Management Programme.

  • Glen Phillpotts

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    Glen Phillpotts

    Learning and Development Manager Human Resources
    Crombie Lockwood (NZ) Ltd A Gallagher Company

    Glen joined Crombie Lockwood in 2017, re-kindling his 20+ year corporate career in Learning and Organisational Development, after owning and operating a town favourite restaurant on Waiheke Island, Auckland.

    Glen has held both senior management and director roles in Sales, HR, Learning and Organisational Development, in industries including Publishing, Media, IT, Telecommunications and Recruitment, in both New Zealand and the United Kingdom.

    In addition to Crombie Lockwood, Glen has a breadth of insurance experience working for a large UK/South African Insurance company (Prudential UK/Discovery Life), PruHealth, and AMP, both within Organisational Development. Learning and Development has always been integral to his role and prioritised by the business.

    Key successes in his career include developing IT sales teams across Europe, co-hosting a PruHealth Broker event on-Safari in South Africa, and the development of on-line learning within Vodafone NZ, (A-NZ keynote speaker and representative to a Vodafone Global initiative in Italy).

    Glen has a passion for enabling others to continuously develop themselves, colleagues and teams.

  • Noeline Soper

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    Noeline Soper

    ANZIIF (Snr Assoc) CIP
    Principal
    Aon New Zealand

    Noeline Soper has over 20 years experience in the insurance industry in New Zealand. She is an ANZIIF Senior Associate and a affiliate member of AICLA and a member of the IOD.

    Noeline has extensive claims management experience across multiple classes of insurance and has owned and managed her own loss adjusting franchise with McLarens Young.

    Prior to joining McLarens Young in 1996, Noeline previously worked with Marsh and State Insurance where she gained experience in broking and underwriting.

    Noeline is currently engaged by Aon to assist with the claims arising from the Christchurch earthquake.

  • Kara Taylor

    Kara Taylor

    Kara Taylor

    ANZIIF (Senior Assoc)
    Team Manager
    ACC

    Kara is Senior Customer Service Professional with experience in General Insurance, Claims Management, Underwriting, Operational Leadership, Account Management and sales. Kara’s current role as an Improvement delivery lead within DI has allowed her to fully utilise her 10 years insurance experience to drive multiple process improvements across the business.

    Kara is self-motivated and results driven. She has the ability to work under pressure and still achieve successful outcomes for customers. Kara is a team player and consciously works hard to ensure the company’s success.

  • Jonathan Winstone

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    Jonathan Winstone

    Specialist Insurance Adviser
    Pearce Financial Services Ltd

    Jonathan started his career in the marine industry, before transitioning into high-end automotive sales. It was through these experiences that Jonathan unearthed his passion for sales and drive to provide his clients with superior customer service. When considering a career that embodied these characteristics, a future in the insurance industry seemed like the perfect fit.

    Jonathan started in 2015 with AMP New Zealand as an internal broker, where he was trained and mentored in Personal Risk Insurance. In April 2016, Jonathan joined his father-in-law to work in his specialised brokerage that focuses on providing personal and business insurance in conjunction with first class customer service.

    He is now a fourth generation insurance broker, who was recently awarded the 2016 Fidelity Life Junior Broker of the year, as well as becoming a Million Dollar Round Table member. Jonathan is passionate about the insurance industry and is working hard to provide quality advice that educates New Zealander's on the importance of personal insurance.